Arvostelut (1 964)

Kokonaisarvio
4,3
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 11 % arvioista on 1 tähteä
30. huhtikuu 2024

Solved all my issues when they popped up, very useful app, even better customer service.

Pupps
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä
26. heinäkuu 2024

mir wird immer sehr schnell geholfen :)

Koi-Area GbR
Saksa
Yli vuosi sovelluksen käyttöä
16. marraskuu 2024

Pro:
- Support replies quickly

Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.***
Just this alone deserves negative stars. Never considered changing the hosting website until now.)

Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).

HAKUMORI
Kanada
Shopify vastasi 18. marraskuu 2024

Thank you for your feedback,

A Senior Support agent will reach out directly to review and understand the issues concerned.

Naturally we want to resolve any ongoing issues,

Nikki

23. maaliskuu 2024

This app has saved me a lot of time. I keep learning more features and it will be invaluable tool for my ecommerce management.

J-M SUPPLIES
Yhdysvallat
11 kuukautta sovelluksen käyttöä
12. kesäkuu 2024

Great job from the support team to fix errors quickly

Charlie Adam Wear
Ranska
3 kuukautta sovelluksen käyttöä
12. kesäkuu 2024

Jae was wonderful, she helped me resolve an issue i have been working on for 4 days. Sidney:)

Amputee Marketplace
Yhdysvallat
3 päivää sovelluksen käyttöä
18. toukokuu 2024

This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. they are unable to fix the app to work efficiently.

Little Yellow Bungalow
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Shopify vastasi 23. toukokuu 2024

Thank you for your feedback,

We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed.

We have found a backlog causing this issue and this has now been resolved.

Please do reach out if you experience any further issues,

Nikki

Muokattu 1. heinäkuu 2024

Adrian was very knowledgeable and helpful, thank you for helping me reconnect to Etsy

Africa Direct
Yhdysvallat
10 kuukautta sovelluksen käyttöä
17. huhtikuu 2024

Have patience to learn the app and ask questions. Their support is the real deal and answer tickets and chats faster than any software application we have used in the past. We are really excited to continue using this app and growing with it!

Midwest Aftermarket
Yhdysvallat
6 kuukautta sovelluksen käyttöä
22. maaliskuu 2024

I gotta say that SHOPIFY MARKETPLACE CONNECT is not only an app that can change your life into a smooth process to success because they also have the most professional team who can help you in every single question you may have, at any time. I'm glad I tried another source to progress in less timing because definitely this is the number one app that I ever feel happiness while I'm working knowing that I'm moving forward in my 2 eBays stores at the very same time.. Try it! You won't regret it!

Planet Most Wanted
Yhdysvallat
12 päivää sovelluksen käyttöä