Arvostelut (1 786)

Kokonaisarvio
4,3
Lukumäärä luokitustasoa kohden
  • 84 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 10 % arvioista on 1 tähteä
25. elokuu 2023

We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).

Griffons Lair
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Shopify vastasi 29. elokuu 2023

Thanks for your updated feedback,
We do have Multi Location for ebay but not currently for Walmart or Etsy. These are certainly on our roadmap and will be added very soon!

Nikki

22. tammikuu 2024

I talked to Rain, and He helped me to go through linking to Etsy. He was great. Thank you

Stellarouj
Yhdysvallat
7 päivää sovelluksen käyttöä
Muokattu 18. tammikuu 2024

Okay this app literally does not do the single thing it is supposed to do, which is syncing your pricing and inventory counts to 3rd party marketplaces. I have spent hours on chats and videocalls with support and they have absolutely nothing for me. It's with the developer team which is laughable because I am asking for the most basic functionality of the app to work the way that all of their reps expect it to work. Just an utterly unusable product.

Update: they finally got it working. All was well for a few weeks until I realized all prices were marked up by 5% on Amazon. All settings correct and unchanged. Support is trying but super unsure what is happening. Unusable app I don't know how Shopify endorses this

Orchard
Kanada
3 kuukautta sovelluksen käyttöä
Shopify vastasi 14. marraskuu 2023

Thanks for your feedback,

All prices are now back to web price. Please reach out if you have any further issues. Our support team are available 24/7.

Nikki

23. helmikuu 2024

Alvin is to shopify help what bobby moore was to west ham - an inspirational leader ----and helped England win the world cup

a star

The Ideas Locker
Yhdistynyt kuningaskunta
Noin 2 tuntia sovelluksen käyttöä
7. lokakuu 2023

Terrible app

Used this app to integrate items into walmart.
It's just horrible.

Constantly have to communicate with support, which does not help at all. For a month of communication nothing normal they could not advise.

The only thing that worked well was changing product names and tracking purchases, everything else is just a sham.

Product descriptions - does not work. Changed them 1000.
They are simply not loaded into walmart, this field just exists for beauty. Contacted support with this issue, about 100 emails. In 3 weeks - nothing has happened. Trying to deceive in correspondence and stall time, it is not clear why.

Inventory - is not exposed, this field is also created for beauty.

Disabling/enabling products - works once in a while. I disconnected all my products - it doesn't work.

When you communicate with support, they have to prove that the problem is on their side, they just ignore questions and proof that their application is to blame for errors and problems. Half of the questions are unreadable and support just answers with scripted phrases. They don't help, they just "open cases", feed promises, and at times try to make customers look like fools by attaching absolutely absurd proof that they have nothing to do with it.

And finally, for dessert, they recently had a price crash and all my goods became 2-3 times cheaper. Accordingly, anyone could buy my goods 2-3 times cheaper. The whole day I was in touch with support and they could not help me with anything. I heard only phrases, "yes, the problem is on our side, but we are doing our best to solve it". As far as I realized these problems were not only for me. Because of them I had to delete all the products, just not to lose money. And if I was not near a computer at that moment, it is not clear how much money I would have lost. I do not advise anyone to use this as an integration with walmart.

Tsar Caviar
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Shopify vastasi 16. lokakuu 2023

Thank you for your feedback,
We acknowledge there was an isolated price sync issue with Walmart that has now been resolved.
We would love to set up a call and walk through any further concerns you may have as we have many merchants without issues on Walmart.

Nikki

15. elokuu 2023

Codisto has been an instrumental tool in our e-commerce strategy, connecting our app store effortlessly with both Amazon and eBay. This app has offered an extensive array of features that have simplified our multi-channel selling, making it more efficient and accessible.

The integration process is largely seamless, allowing us to manage product listings, inventory, and pricing across platforms without any fuss. The intuitive interface, complemented by regular updates, makes navigation a breeze, even for those without a technical background.

However, it's important to highlight an issue that significantly impacted our operations. Recently, we faced a two-week backlog of orders stuck in eBay due to an expired OAuth token. Unfortunately, Codisto's system did not pick this up, causing delays and potential customer dissatisfaction. What would have been particularly beneficial here is an automated warning system that could detect such problems ahead of time, thereby preventing them from escalating.

While the rest of the experience with Codisto has been positive, this particular oversight was quite concerning. Customer support, although usually responsive, could have been more proactive in this instance. Addressing such unforeseen issues promptly, coupled with the implementation of an automated warning system, will go a long way in maintaining the credibility and efficiency that Codisto is known for.

In conclusion, Codisto remains a highly recommended app for those seeking to connect their app store with major marketplaces like Amazon and eBay. The functionality and ease of use are top-notch, but improvements in the monitoring system and more proactive customer support are needed to prevent future disruptions.

I am hopeful that Codisto will address this issue and consider implementing a proactive alert system to enhance its service. Despite this hiccup, the app's overall performance and capabilities make it a strong option for those looking to simplify and enhance their multi-channel selling experience.

AIRCONcarepro
Australia
8 kuukautta sovelluksen käyttöä
Shopify vastasi 31. elokuu 2023

Thanks for your review!
We appreciate your feedback and have taken onboard your suggestions.
Please reach out anytime!
Nikki

12. marraskuu 2023

We just recently integrated our eBay store into this app. So far their support team has been so helpful and patient with all of our concerns. Their assistance and insights have helped us set up our eBay store account properly. Their chat support is so responsive and accommodating. We are looking forward to smoothly listing all our items soon.

simplysheds.au
Australia
18 päivää sovelluksen käyttöä
Shopify vastasi 14. marraskuu 2023

Thanks for your review!

Great to hear you have reached out support team and had a positive experience! Please reach out anytime :)

Nikki

28. syyskuu 2023

I just started selling on Amazon recently and learning how to use Amazon Seller Central has been difficult to say the least. Editing, publishing, managing products and orders in Marketplace Connect has been much much easier and much quicker than working in Seller Central. Shopify Marketplace Connect has simplified my workflow greatly!

Thyme and Sage
Yhdysvallat
2 kuukautta sovelluksen käyttöä
3. lokakuu 2023

Thank you, good service for our business. I will work with you more in the future

Cửa hàng của tôi
Vietnam
5 kuukautta sovelluksen käyttöä
9. lokakuu 2023

Brilliant.
We've tried FBA with Amazon where we had to create a second company in Germany to do that, and getting the same result as now.
What we get now is seamless orderflow!

Simply Chocolate
Tanska
Noin 2 kuukautta sovelluksen käyttöä