Avis (1 994)
Affiner
-
Par note
Great app with very helpful support
Extremely Disappointing Experience
I'm beyond disappointed with this app, which cost me my 250 free ebay listings and more! The lack of support is staggering, especially compared to smaller apps with super fast support. With this app, you're left waiting for Shopify to respond, which feels like an eternity. Chloe should be fired.
I've experienced major issues with this app, including duplicate entries being created every time a product sells on my eBay store, forcing me to manually delete them. The app also auto-relists items despite settings to prevent it, resulting in unnecessary eBay fees. To make matters worse, I've received zero support from the app, leading to a month's worth of profits lost to fees.
I strongly advise against using this app unless you enjoy manually tracking inventory and dealing with duplicate entries. I'm migrating my store to a reputable third-party app with actual support and reliable functionality. I hope this review gets someone's attention, but I'm not holding my breath and it won't change my willingness to use this dumpster fire app!
Update, now my orders are being duplicated, and items are selling when out of stock! Service just asks for an example over and over, but never offers a solution. I WANT A REFUND
Rating: NEGATIVE 5! Stay away!!
Thanks for your feedback,
We acknowledge our response was not timely and this has been addressed.
We have responded with an explanation on how this stock control is an account level setting within your ebay account and can be easily managed to avoid such situations.
Nikki
Support is good and the app connects well to most marketplaces except for eBay which is a nightmare. I wish there was an easier way to disconnect incorrectly linked products rather than wait a few days for support to do it.
Great support staff. But it needs to have its chatbox much bigger because its currently hard to scroll without running thru the entire conversation which is very annoying as ive said this over and over since last year! other than that great appp and awesome staff!!
Excellent service team, mostly Adrian helped a lot!
Just great! Best support ever. ;-)
Dom I was super helpful and knowledgeable. I appreciate your help with my product list :-)
Not secure. There is an integration issue with Walmart, and customer support requested we share private API key pairs and secrets in plaintext. Unimaginable.
Recommended full. Helped me in an instant
Really helpful!