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Mark did a great job in explaining Ebay publishing for Codisto. Mark explained everything in detail and was easy to understand. Thank you so much!
Thanks for your review!
Mark will be thrilled with your comments! Glad we were able to help, please reach out anytime!
Nikki
I had a really bad experience with the customer service of this marketplace connector. If you encounter an issue that's not easy to fix, you'll end up exchanging emails which is a very slow way of troubleshooting. The customer service team should call you and help you solve the problem over the phone. I've been waiting for over a week just to get a basic issue resolved because I have to wait for a response, then perform the task and send an email back to see if it worked. What should have been a 10-minute task is now taking me at least a full day. I was trying to list items on Amazon using this connector but still can't. So, I'm considering scrapping the idea of using this marketplace connector for Amazon listings altogether.
Thank you for your feedback,
We would be happy to offer an onboarding once we have a copy of the approved GTIN. Please reach out once this has been provided.
Nikki
Jae is by far the best customer service rep Codisto has. She helped me resolve my issues that nobody else could. Thank you!
Thanks for your feedback!
Jae will be thrilled with your comments :) We are happy we could resolve your issues, please reach out anytime!
Nikki
Codisto integrates seamlessly with Amazon, eBay, and Google linking all or part of your products. The customer chat support is outstanding. The interface is easy to understand and comprehensive.
This app really helped me easily migrate to Amazon and the support from the team was amazing during the entire process.
Thanks for your review!
So happy our app has allowed an easy migration to Amazon 😎 And our Support Team could help you through it! Please reach out anytime!
Nikki
Quick support and high quality platform :D
I installed the app and it was daunting at first! I got in touch with them through their live chat and they helped me until i was up and running, thank you!!
Thanks for your review!
Great to hear we got you up and running :) The app is full of amazing features, please don't hesitate to reach out if you are unsure!
Nikki
Great functional app with lots of very helpful features. The support is very fast and competently. Keep going!
Excellent management console for all of your listings on multiple marketplaces. Full seamless integration with Shopify. But the main thing that makes them the winners over every body else is their support. 24hrs/day immediate response. Amazing!
Had an integration issue with another software and it was certainly not your "normal" issue. But Mark M was a shining star. Came up with excelent solution to solve a major issue. Took care of everything and all I had to do is sit and watch. Is there anything else you are looking for in the app that allows you to manage listings on eBay, Amazon and Walmart with excellent support? I guess this is it then!
Thanks for your review!
I guess we are it then 😁 Great review, Mark will be thrilled! So glad we could help to resolve your major issue. Please reach out anytime!
Nikki
Now that they have fixed the app it finally loads and is not just a blank page. The bulk edit buttons are doubled and when you click them they don't work. The sorting doesn't work and the filters aren't working. I connected our etsy account completely, it shows up in connected marketplaces, and then after a few hours just disappears. Support before replying please review ALL of the tickets I have put in and how only 1 has been resolved. This is insane how bad this app is. It just doesn't work.
Thank you for your feedback,
We acknowledge there has been some issues in regards to our Etsy connection. All of the issues you have raised have now been resolved. We thank you for your patience and support.
Nikki