Avis (1 968)

Note globale
4,3
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
29 juin 2021

Found the app a bit tricky at first however customer service was second to none with assisting us in getting set up and selling. Now we know our way around, we can see the app is full of very convenient features and even comes with a professional eBay listing template which can be customised to your requirements. In summary, so far very impressed and well worth the price. Would highly recommend to everyone. Special thanks to Harryl for the excellent service!!

WatchStatus Ltd
Royaume-Uni
12 mois d’utilisation de l’application
25 avril 2019

Solid solution for integrating shopify and amazon. Easy to link each ASIN to listings in shopify. Order management works fine.

FreshTrends
États-Unis
12 mois d’utilisation de l’application
20 avril 2024

Die App ist nicht wirklich zu empfehlen, sie ist sehr langsam und übermitteln von den ausgewählten Produkten willkürlich irgendwelche. Manchmal von 100 ausgewählten gar kein, manchmal 10 manchmal alle. Es werde auch keine Fehler angezeigt.

Stil-Ambiente
Allemagne
Environ 6 heures d’utilisation de l’application
4 avril 2023

Jason D is the man. Super helpful and knowledgeable. They are always very quick and respond in a professional manner while providing great service.

Boardem Comics & Games
États-Unis
11 jours d’utilisation de l’application
Modifié le 10 janvier 2023

I had a few problems in the beginning but Ronel was more than helpful. He walked me through everything so I understood exactly how to use the app properly and make sure my products were connected with the correct information. I really appreciated all the time he gave me and I feel confident that this was the right choice. Thanks!!

JaeBee
États-Unis
11 jours d’utilisation de l’application
21 octobre 2019

Amazing app, does exactly what it says. Lots of things to get used to but Harryl at support was very patient and explained everything in full for me

Sweet Packs
Royaume-Uni
11 mois d’utilisation de l’application
19 juin 2020

We use this app to link our products to Amazon and Ebay. Great app, makes life easier, especially with the stock and description syncing. It takes a while to get used to all the settings and quirks, but it does a good job.

The Sardar Co
Royaume-Uni
11 mois d’utilisation de l’application
25 mars 2022

Easy to use software. Great customer support! I would recommend it to anyone seeking one app for these major integrations.

ogginondomani
États-Unis
11 jours d’utilisation de l’application
Shopify a répondu 27 mars 2022

Thank you for your review!
What a great recommendation, easy to use and great support! 😎 Please reach out anytime.

Nikki

3 septembre 2023

The app itself works relatively well although we recently were logged out of our eBay Store (within Marketplace Connect app) and had to contact Support. When starting the Support query I had said "our eBay store has been 'disconnected' from Marketplace Connect"... Well apparently this terminology is wrong and the agent was more concerned about lecturing me on definitions and winning an argument about 'Disconnection' being different to 'Logged Out'... The agent went to the trouble of sending me screenshots of my own messages highlighting words like 'Disconnected' and remained argumentative and unconcerned about the problem till the end of the chat. My request was pretty simple, that we are notified when the sync between eBay and Marketplace Connect stops working... as a result of the link between Marketplace Connect and eBay not working, 17 orders over a 3 days period were not sync'd. In the end I closed the chat in frustration with the attitude of Support. The app itself is pretty good although if your eBay login token expires you will not be notified and as a result, the orders will not sync until you log back in - You will not be notified that the token expires, you will not be notified that the sync has stopped working... Can deal with that but the attitude of Support was really disappointing.

Regar Australia
Australie
10 mois d’utilisation de l’application
Shopify a répondu 5 septembre 2023

Thanks for your feedback,
We sincerely apologise for this misunderstanding, you can see from other reviews, we rarely have negative feedback on our support team.
Our app will generate an email on the expiry of the ebay authorisation token.
We have reached out directly to provide further information on both of these issues.

Nikki

Modifié le 16 avril 2021

Customer service is very good with the company. The app is pretty easy to use once you get a hang of it. Takes a little learning at first.

Goarmy
Royaume-Uni
11 mois d’utilisation de l’application