Avis (1 967)
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Par note
works well - needed some manual config that the support team did super fast! Very happy with the functionality.
Once you go through the initial set up process the system is easy to use and does everything we need it to. Support is quick and very helpful.
la aplicación funciona perfecta y el soporte de atención al cliente es de lo mejor que he visto nunca, 100% recomendado
nos ha solucionado la vida con Amazon
Amazon themselves recommended this App to sync Shopify with Amazon. Very simple interface. Could do with some performance improvements but I'm sure that'll get improved overtime so I'm overall extremely happy.
Rainier Salta has given the best service I could have possibly received. He was patient with the multitude of issues, help me understand the software and looked up the cases that my team had previously reported. He did he best to resolve his issues and helped me navigate the app and how difficult and complex it is.
5 stars for him. 10 stars if I could
****BUT***
This app is horrible and should never have been released in this condition. It's buggy and doesn't work. I have two tickets that have been escalated to the dev team and there is no ETA of a fix.
The app is also unnecessarily complicated, has terrible UX design. It has made my job very difficult, has been one of the most frustrating experiences I have ever had with technology. I will be looking into switching.
Please feel free to contact me, I would love to discuss this matter with whatever team rushed the release of something that was clearly not ready to be released as it doesn't work.
Thank you for your feedback,
We have had so many merchants that have had a positive experience, it is disappointing to hear you have not.
Your tickets are now resolved and we have reached out directly to work with you on understanding our user interface.
Nikki
As a newcomer using the Marketplace Connect app, I faced some challenges listing our products on eBay. The support from Shopify and specifically from Ediline has been excellent.
Thanks for your review!
Ediline will be thrilled with your comments! The team has great knowledge in ebay, please reach out anytime!
Nikki
I switched to Codisto from Shopify's own Amazon integration and Inkfrog for ebay. Codisto is hands down a superior app as it is native to Shopify - this means edits to your Shopify catalogue are immediately in Codisto and you don't have to mess about importing or exporting anywhere. It's also really easy to do stuff with the grid and set rules up for common things.
The best thing about it was how easy the migration was. It immediately picked up all my ebay catalogue so I was switched over from inkfrog in about 30 mins. Amazon wasn't quite as simple as I had to paste some ASIN's into the grid but it was still much better than doing it from scratch.
As for support, John has really helped me with a few technical issues affecting a couple of products and I'm really pleased with my experience so far. If you're selling on ebay and Amazon, this is the app you need.
Thank you very much for your review - great to hear our hard work is appreciated :) xox
There were some issues getting the right support in the beginning, but after a while everything was fixed - and thank you for that.
Real time inventory synchronisation between all marketplaces is amazing. The Codisto app is excellent, and the support staff and customer service is EXCELLENT
Overall very solid app and much better than eBay's now depracated app! UI takes a bit of getting used to and for some things you'll need to contact support like enabling bounce email if you don't want your store to send emails to your eBay customers.