Avis (2 013)

Note globale
4,3
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
7 avril 2024

Les conseillers sont vraiment compétents et très réactifs. Un Grand Merci à eux.

Kalicia Shop
France
28 jours d’utilisation de l’application
11 juin 2024

Dom, from customer service was amazing! After stressing and countlessly trying to get things integrated, he answered my question in a matter of seconds!

SaveTheGirls
États-Unis
5 jours d’utilisation de l’application
15 août 2023

This app is not ready for prime-time ..seems like it's been rushed to release to cover for the fact that the Walmart-Shopify app is going away. The good news is that it is cheap (so far) and you can choose which listings to "enable". I'm just using it for Order management as I have zero faith it will work for listing or inventory management. Seems to me that they are just trying to do a copy/paste on what might have worked with Amazon. Documentation not updated for Walmart. Here are my other commments:
Can't handle marketplace cancellations ..won't backflush to marketplace cancelled order. Has no import/export capability - have to use their "grid" which doesn't allow you to sort or filter on anything meaningful. Can't easily map when you have hundreds of listings ..can't get rid of Amazon connector screen (I don't want to sync with Amazon - get rid of the pop-up screen that shows up every 10 seconds) I could go on ..but it is cheap so I'll take it for now BUT PLEASE MAKE SOME IMPROVEMENTS and I will be happy to raise my rating.

ZoCo Products
États-Unis
Environ un mois d’utilisation de l’application
Shopify a répondu 7 septembre 2023

Thank you for your review,
We are sorry to hear you are not having a great experience. We have reached out directly to provide further support, we would be grateful if you wouldl give us the opportunity to assist.

Nikki

11 février 2019

I had a couple of problems with items in collections not showing up, contacted support and had it fixed right away. Excellent app.

Amethyst Lingerie
Royaume-Uni
Environ un mois d’utilisation de l’application
Modifié le 11 septembre 2023

Been using this for a few weeks. This is an extremely frustrating app to use. Horrible interface. Everything is messed up. Maybe it is because I have 3 to 4 thousand SKUs but this app is a brick. Nothing transfers properly. Too many mistakes. Doesn't flow properly. So far pretty bad experience. Maybe needs a few months. But this is a terrible waste of time. Pricing is messed up on walmart site. Products supposed to go for 7.99$ are being sold in 10 packs for 7.99$ Should be 79.99$???
Extremely Frustrated.

Coming back a few weeks later to edit my review.
My Review stays the same, but maybe even worse.
Keep getting orders through walmart, and the problem keeps compounding.
Walmart is taking a SKU for a single item and putting it to a listing of 10 packs. Customer only paying for a single item. Nobody is able to help.

COMMUNITY LIGHTING & ELECTRIC SUPPLY
États-Unis
Environ un mois d’utilisation de l’application
Shopify a répondu 22 août 2023

Thank you for your feedback,
We have reached out directly to discuss your concerns, and can respond promptly to any issues. Or you can contact us directly through the app, we have 24/7 support.

Nikki

Modifié le 21 novembre 2022

They have overcharged me twice. Both times pretty much telling me to go to hell when I mentioned it. This last time was the worst. I finally decided I'm done with them. I uninstalled the app before the billing cycle. Checking with my billing and it did NOT show Codisto. Then I charged with Shopify and it does NOT show Codisto. Then they charge me anyways after I had deleted them and unsubscribed. I'm convinced they are a scam at this point. When I brought it to there attention they pretty much once again told me FU. Terrible service. Terrible people. THEY WILL CONTINUE TO CHARGE YOU AFTER YOU END SERVICE WITH THEM. BUYER BEWARE. Also, there eBay works OK but there Amazon is a show. Never could get it to work correctly and integrate. If you want to use them for eBay you'll be fine. Amazon? Forget about it. Do NOT use. Find someone else who cares about customers. EDIT: They refunded me after explaining everything. I will still keep my original message on there to explain my frustrations though.

KC Appliance Parts
États-Unis
Environ un mois d’utilisation de l’application
Shopify a répondu 14 novembre 2022

The Shopify billing process has been misunderstood in this scenario and we would reserve the right to challenge any such communication in the manner suggested in this review.

Nikki

Modifié le 14 septembre 2023

Great improvement on the "old" app and really excellent customer support from Sheena who spotted then sorted my issue with linking - highly recommended

The Snowdonia Honey Co.
Royaume-Uni
Environ un mois d’utilisation de l’application
14 mars 2023

Great customer service. Mark helped a lot. I got my products sycned and listed correctly. Thanks again!

CurvaPen
États-Unis
Environ un mois d’utilisation de l’application
Shopify a répondu 15 mars 2023

Thanks for your review!
Glad to hear your products are now listed! Mark will be thrilled with your comments:) Please reach out anytime!

Nikki

11 janvier 2024

Support is great and very fast.

Dutch'D
Pays-Bas
Environ un mois d’utilisation de l’application
18 janvier 2023

great customer service, fast, answered all the questions, thank you., contacted them couple times through chat

AfterRetail
États-Unis
Environ un mois d’utilisation de l’application
Shopify a répondu 19 janvier 2023

Thanks for your review!
Great to hear you have had an efficient and positive experience! The team is available 24/7, please reach out anytime!

Nikki