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Easy to use. Good for individual items on Amazon. For variants unsuitable, because texts are not customizable. Unsuitable for Ebay because legal texts are not safe.
Rainier Salta has given the best service I could have possibly received. He was patient with the multitude of issues, help me understand the software and looked up the cases that my team had previously reported. He did he best to resolve his issues and helped me navigate the app and how difficult and complex it is.
5 stars for him. 10 stars if I could
****BUT***
This app is horrible and should never have been released in this condition. It's buggy and doesn't work. I have two tickets that have been escalated to the dev team and there is no ETA of a fix.
The app is also unnecessarily complicated, has terrible UX design. It has made my job very difficult, has been one of the most frustrating experiences I have ever had with technology. I will be looking into switching.
Please feel free to contact me, I would love to discuss this matter with whatever team rushed the release of something that was clearly not ready to be released as it doesn't work.
Thank you for your feedback,
We have had so many merchants that have had a positive experience, it is disappointing to hear you have not.
Your tickets are now resolved and we have reached out directly to work with you on understanding our user interface.
Nikki
Love it so far! Incredible customer service. Would definitely recommend. They spent quite a bit of time helping move my inventory to the ebay sales channel.
App is filled with bugs. Forexample, the field where you are suppose to set a fixed price does not work. Many errors when enabling listing on Ebay. Furthermore, the app cannot manage currencies and VAT properly.
We use this app for order processing on Amazon AU. It's been a little tough to get used to as far as UI and fine-tuning Amazon listings, but mainly we use it for processing orders in Shopify. That part has been great. Relatively seamless, and support has been prompt and helpful whenever we have questions.
Sto usando questa app da poco tempo e devo ammettere che raggiunge ottimi risultati. Non è semplice, ma con l'aiuto della chat si risolvono tanti dubbi in diretta.
Grazie per la tua recensione!
Benvenuti a bordo 😎 Ottimi risultati sono ottime notizie! Il nostro team di supporto è disponibile 24 ore su 24, 7 giorni su 7, contattaci in qualsiasi momento!
Thanks for your review!
Welcome aboard 😎 Excellent results is great news! Our support team is available 24/7 please reach out anytime!
Nikki
Excellent app! Saved us a lot of time. Outstanding and fast customer support. Certainly recommend.
We are currently paying the "Elite plan" of Codisto. We regret deeply having chosen Codisto as our solution for connecting our Shopify Store with our eBay and Amazon marketplaces. Among many issues:
- They have tried twice to charge us 1% ouf our sales, even though given our plan, they shouldn't be charging us anything. They also asked several times access to our store to accept that payment and promising to refund it afterwards, something we find quite unprofessional and suspicious.
- Codisto deleted all the images in most of our eBay listings. We had to code our own solution to solve it.
- We lost money because there was a bug in their currencies conversion. They admitted the bug, yet they did not refunded us anything from the loses caused by their own application.
Great! Excellently!
Codisto is a great app, which easily extends my website sales to multiple third-party platforms. It has dramatically promoted my sales performance. And what I appreciate is their customer service. They are online 24 hours a day; they are very professional, patient, and friendly in language. I highly recommend everyone to use it.
Thanks for your review!
We are glad you love the app and it has improved your sales 😃
Our Support Team will appreciate your fabulous comments!
Please reach out anytime.
Nikki
j'utilise codisto pour la 2eme fois uniquement avec ebay je ne peu donc pas donner d'avis concernant amazon
pour eBay le système est parfais pas toujours simple la création de fiche ebay avec les changements de normes et autre modif impoosé par ebay
avec codisto c'est plus simple la mise a jours des stocks n'est plus un soucis, elle est géré automatiquement par codisto les ventes ebay remonte automatiquement sur shopify
pour la mise en service il ne faut pas hésité a contacté le sav il réponde assez vite et fournisse une grande aide
il vaut mieux effacé les éventuels fiches eBay existante même si le système de codisto permet normalement de les récupérés