Avis (1 965)
Affiner
-
Par note
I love this app. I needed to have different prices on Shopify, eBay, and Amazon and this worked perfectly. Also, it sends all my orders to Shopify so I can delete the Amazon Sales Channel and the eBay Sales Channel.
I'd used another app to sync my products to eBay for years, the app was retired and I went in search for another way to get my products on the eBay platform. After looking at other apps I decided on Codisto. As with everything there is a learning curve. The support team has been terrific in guiding me through the steps I need to get products listed and keep them listed. Their response is fast and they have stuck with me to make sure I understand and even added a column to make things easier for me. I recommend!
Thanks for your review!
And thank you for your recommendation! 😎 Really glad to hear you have had a positive experience with our support team. They are available 24/7, please reach out anytime!
Nikki
la aplicación funciona perfecta y el soporte de atención al cliente es de lo mejor que he visto nunca, 100% recomendado
nos ha solucionado la vida con Amazon
Rainier Salta has given the best service I could have possibly received. He was patient with the multitude of issues, help me understand the software and looked up the cases that my team had previously reported. He did he best to resolve his issues and helped me navigate the app and how difficult and complex it is.
5 stars for him. 10 stars if I could
****BUT***
This app is horrible and should never have been released in this condition. It's buggy and doesn't work. I have two tickets that have been escalated to the dev team and there is no ETA of a fix.
The app is also unnecessarily complicated, has terrible UX design. It has made my job very difficult, has been one of the most frustrating experiences I have ever had with technology. I will be looking into switching.
Please feel free to contact me, I would love to discuss this matter with whatever team rushed the release of something that was clearly not ready to be released as it doesn't work.
Thank you for your feedback,
We have had so many merchants that have had a positive experience, it is disappointing to hear you have not.
Your tickets are now resolved and we have reached out directly to work with you on understanding our user interface.
Nikki
As a newcomer using the Marketplace Connect app, I faced some challenges listing our products on eBay. The support from Shopify and specifically from Ediline has been excellent.
Thanks for your review!
Ediline will be thrilled with your comments! The team has great knowledge in ebay, please reach out anytime!
Nikki
There were some issues getting the right support in the beginning, but after a while everything was fixed - and thank you for that.
Real time inventory synchronisation between all marketplaces is amazing. The Codisto app is excellent, and the support staff and customer service is EXCELLENT
Overall very solid app and much better than eBay's now depracated app! UI takes a bit of getting used to and for some things you'll need to contact support like enabling bounce email if you don't want your store to send emails to your eBay customers.
Easy to use. Good for individual items on Amazon. For variants unsuitable, because texts are not customizable. Unsuitable for Ebay because legal texts are not safe.
Love it so far! Incredible customer service. Would definitely recommend. They spent quite a bit of time helping move my inventory to the ebay sales channel.