Avis (1 964)

Note globale
4,3
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
19 avril 2023

Great customer service and response time! We had a questions regarding the Amazon integration and they were prompt and super helpful using their website chat!

Rally Republic
États-Unis
14 jours d’utilisation de l’application
3 octobre 2017

great customers help support helping me out with question, Rizi the agent was great!!!

Latest And Greatest
États-Unis
14 jours d’utilisation de l’application
30 août 2022

Great team to work with and great service. We've been using them on both Magento and Shopify, and have helped with multiple migrations.

The Next Pair
Australie
14 jours d’utilisation de l’application
1 août 2022

Just installed the app today. I had to contact Codisto for the first time on live chat with some setup help and they answered immediately and quickly helped me with my issue. So far so good.

TOYBOX
Chypre
14 jours d’utilisation de l’application
Shopify a répondu 15 août 2022

Thanks for your review!
We're glad to have you on board and glad we could help. Our Support team is available 24/7, please reach out anytime!

Nikki

Modifié le 7 octobre 2022

*In response to the reply, Codisto seems to have a Donald Trump culture of blame everyone else but say they dont wish to enter the blame game. Again they maybe quick to reply but thats the only positive thing I can add. Awful just awful. Seemed to do the job for Amazon FBM on a small scale, appalling for ebay. Support team maybe be quick to reply but do not seem to understand how eBay works, they spend more time arguing points that do not matter rather than deal with the issues. Their 'fix' destroyed sales, their 'refix' completely shot a six figure turnover ebay shop. Perhaps I'm really unlucky but Codisto doesnt seem fit for purpose .

Hook & Slice
Royaume-Uni
8 mois d’utilisation de l’application
Shopify a répondu 7 octobre 2022

Thanks for your feedback,
In this case there has been an ebay account issue. We are working with you to resolve this.

Nikki

10 août 2023

Thumps Up for Jason D. perfect person for all issue to get resolved. very friendly and informative person

WoCart
Inde
13 jours d’utilisation de l’application
1 avril 2022

La mappatura dei prodotti per Amazon è sempre difficile ma l'App permette di fare quasi tutto e il servizio clienti è davvero speciale.

MCLABELS
Italie
13 jours d’utilisation de l’application
Shopify a répondu 4 avril 2022

Mapping products for Amazon is always difficult but the App allows you to do almost anything and the customer service is really special.

Grazie per la tua recensione!
Ottimi commenti, grazie. Ci piace quando otteniamo sia l'app che il supporto azzeccati! 😎

Thanks for your review!
Great comments, thank you. We love it when we get both the app and the support spot on! 😎

Nikki

4 septembre 2023

Excellent customer service! There is a person named Dale, and he went above and beyond to help me find the feature I was looking for.

Izabel London
Royaume-Uni
13 jours d’utilisation de l’application
14 août 2023

I installed the "Marketplace Connect" a few days ago and it does everything it said it would - Tech assistant "JOY" patiently and knowledgeably help with the onboarding as it was the first time I ever "mapped" products - I have 2 amazon stores - USA and CA. I didn't get all the products correctly mapped at first but JOY came back a few days later as orders came in and helped sort it out. Customer service has been great - I sure hope they don't go to "text" only support - I prefer to speak with a live person rather then type. Thanks Joy for your assistance!

The Bhagavad Gita Comes Alive
Canada
13 jours d’utilisation de l’application
19 avril 2022

Looks great app. I am starting to use it and it is promising. The support team is awesome and making you love to work on the app.

LamarNova
Australie
13 jours d’utilisation de l’application
Shopify a répondu 19 avril 2022

Thanks for your review!
We're sure you won't be disappointed 😎 But if you are unsure and have any questions please reach out anytime...

Nikki