Avis (1 963)

Note globale
4,3
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
22 mai 2023

wicked, was a really good experionece with jo b, helped me out a lot and i know know what i am doing,

Steve Crosland's Books
Nouvelle-Zélande
10 jours d’utilisation de l’application
25 octobre 2018

This app is horrible!! Its soooo slow and the statuses don't make any sense. The guide to the statuses is not in sync with what you see and they are far from specific. There is no clear update/insert/edit settings to manage how to push the changes. Less than 10% of my listings got posted and created a lot of errors, the most annoying one being, it pushes product variants as seperate listings without the variant info, so now if i have a tshirt in 5 sizes, there's 5 listings instead of 1 with size options and the size options isn't even mentioned on the listings, so I guess the shopper is just supposed to guess? This really sucks! I want my money back.

Masala Pop Store
États-Unis
6 mois d’utilisation de l’application
Shopify a répondu 12 mars 2019

Thank you for leaving a review and sorry to hear you had a poor experience. If we may offer some comments that may help:

Amazon do not allow creation of variation listings if the data contained in the variation products inside Shopify is inconsistent e.g. Brand has different values. To fix you need to cleanse the data in Shopify first then relist.

Amazon will return errors if the product data in Shopify isn't sufficient to create listings e.g. missing UPC/EAN data.

We believe the statuses are logical and correctly reflect Amazon sync status. Your report of slowness is surprising to hear about - it's very rare for us to receive this kind of feedback.

Having said all this, it's our job to make you easily understand how to use the product and feel comfortable doing so and unfortunately your experience suggests we failed this time in that regard. We will review our in app messaging, support responses and help articles in order to meet our commitment of constantly improving our communication and product feedback.

Apologies we weren't able to meet your expectations this time.

15 septembre 2023

Fantastic app with an impeccable user experience! The support team is top-notch, always responsive, and extremely helpful. Highly recommend to anyone seeking both functionality and stellar customer service.

Kurkraft
Allemagne
10 jours d’utilisation de l’application
Modifié le 22 février 2024

I first used this system back in 2020 and it was fantastic.

I stopped using it and then tried to use it again now (2/22/24), it is the worst application I've ever used in my life. I'm not exaggerating. There are no clear detailed instructions. Nor can you even find answers to simple questions like what does it mean when the offer status is "missing". How can anyone use a system when you can't even understand what the information on the user panel means?!

Also in a 16 hour period, I had to clear my cache and cookie history TWICE. That still didn't solve it so they then had me go into a system administrator panel that no lay person should ever have to go to.

The system created 216 listings with zero price and their explanation was that I have price sync turn off. Which I do as I use an autopricer. Well it seems that their system them creates the listings with no price!

I'm literally shaking and have a migraine from trying to use this system for the past 48 hours.

Don't do this to yourself!! Use anything else!!

Magical Gifts
États-Unis
6 mois d’utilisation de l’application
Modifié le 1 mars 2019

This app is good if it works, saves soo much time importing to eBay. However it does really need to be looked at in terms of upgrading.

Leefed
Royaume-Uni
8 mois d’utilisation de l’application
24 février 2022

By far the best customer support on the internet!! Extremely helpful and knowledgeable of the product. I would recommend this company anytime any day!!

Rose Rock Coffee
États-Unis
9 jours d’utilisation de l’application
Shopify a répondu 24 février 2022

Wow! Thanks for your review 😁
The best customer support on the internet - we will take that every day! We are so glad we could help and happy to have you on board.

Nikki

15 août 2023

Codisto has been an instrumental tool in our e-commerce strategy, connecting our app store effortlessly with both Amazon and eBay. This app has offered an extensive array of features that have simplified our multi-channel selling, making it more efficient and accessible.

The integration process is largely seamless, allowing us to manage product listings, inventory, and pricing across platforms without any fuss. The intuitive interface, complemented by regular updates, makes navigation a breeze, even for those without a technical background.

However, it's important to highlight an issue that significantly impacted our operations. Recently, we faced a two-week backlog of orders stuck in eBay due to an expired OAuth token. Unfortunately, Codisto's system did not pick this up, causing delays and potential customer dissatisfaction. What would have been particularly beneficial here is an automated warning system that could detect such problems ahead of time, thereby preventing them from escalating.

While the rest of the experience with Codisto has been positive, this particular oversight was quite concerning. Customer support, although usually responsive, could have been more proactive in this instance. Addressing such unforeseen issues promptly, coupled with the implementation of an automated warning system, will go a long way in maintaining the credibility and efficiency that Codisto is known for.

In conclusion, Codisto remains a highly recommended app for those seeking to connect their app store with major marketplaces like Amazon and eBay. The functionality and ease of use are top-notch, but improvements in the monitoring system and more proactive customer support are needed to prevent future disruptions.

I am hopeful that Codisto will address this issue and consider implementing a proactive alert system to enhance its service. Despite this hiccup, the app's overall performance and capabilities make it a strong option for those looking to simplify and enhance their multi-channel selling experience.

AIRCONcarepro
Australie
8 mois d’utilisation de l’application
Shopify a répondu 31 août 2023

Thanks for your review!
We appreciate your feedback and have taken onboard your suggestions.
Please reach out anytime!
Nikki

21 septembre 2023

I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.

Miss Mary Mac
Australie
8 mois d’utilisation de l’application
1 novembre 2022

Perfetto, applicazione fantastica, la consiglio a tutti. Intuitive a assistenza veloce e gentile. Grazie mille!!!

outletviamontenapoleone
Italie
9 jours d’utilisation de l’application
Shopify a répondu 3 novembre 2022

Wow grazie per questa fantastica recensione!
Sono così felice di sapere che la tua esperienza è stata perfetta! E grazie per la tua raccomandazione 😎 Siamo disponibili 247 per favore contattaci in qualsiasi momento!

Wow thanks for this amazing review!
So glad to hear your experience was perfect! And thanks for your recommendation 😎 We are available 24/7 please reach out anytime!

Nikki

26 octobre 2023

Just setting up, had a bit to learn. But their support has been epic. They took the time to not only explain to me what I did incorrectly, but also made corrections and showed me the errors. Excellent training and support! Really above and beyond.

HexNest
États-Unis
9 jours d’utilisation de l’application