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By far the best customer support on the internet!! Extremely helpful and knowledgeable of the product. I would recommend this company anytime any day!!
Wow! Thanks for your review 😁
The best customer support on the internet - we will take that every day! We are so glad we could help and happy to have you on board.
Nikki
Codisto has been an instrumental tool in our e-commerce strategy, connecting our app store effortlessly with both Amazon and eBay. This app has offered an extensive array of features that have simplified our multi-channel selling, making it more efficient and accessible.
The integration process is largely seamless, allowing us to manage product listings, inventory, and pricing across platforms without any fuss. The intuitive interface, complemented by regular updates, makes navigation a breeze, even for those without a technical background.
However, it's important to highlight an issue that significantly impacted our operations. Recently, we faced a two-week backlog of orders stuck in eBay due to an expired OAuth token. Unfortunately, Codisto's system did not pick this up, causing delays and potential customer dissatisfaction. What would have been particularly beneficial here is an automated warning system that could detect such problems ahead of time, thereby preventing them from escalating.
While the rest of the experience with Codisto has been positive, this particular oversight was quite concerning. Customer support, although usually responsive, could have been more proactive in this instance. Addressing such unforeseen issues promptly, coupled with the implementation of an automated warning system, will go a long way in maintaining the credibility and efficiency that Codisto is known for.
In conclusion, Codisto remains a highly recommended app for those seeking to connect their app store with major marketplaces like Amazon and eBay. The functionality and ease of use are top-notch, but improvements in the monitoring system and more proactive customer support are needed to prevent future disruptions.
I am hopeful that Codisto will address this issue and consider implementing a proactive alert system to enhance its service. Despite this hiccup, the app's overall performance and capabilities make it a strong option for those looking to simplify and enhance their multi-channel selling experience.
Thanks for your review!
We appreciate your feedback and have taken onboard your suggestions.
Please reach out anytime!
Nikki
I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.
Perfetto, applicazione fantastica, la consiglio a tutti. Intuitive a assistenza veloce e gentile. Grazie mille!!!
Wow grazie per questa fantastica recensione!
Sono così felice di sapere che la tua esperienza è stata perfetta! E grazie per la tua raccomandazione 😎 Siamo disponibili 247 per favore contattaci in qualsiasi momento!
Wow thanks for this amazing review!
So glad to hear your experience was perfect! And thanks for your recommendation 😎 We are available 24/7 please reach out anytime!
Nikki
Since Shopify has taken this over, they've destroyed the app and any work you've previously done. I had all of my settings correct and everything was working fine for months without touching it.
When Shopify took this over, here's a few things that have happened.
- It disconnected from Amazon without notifying me. Meaning that no orders were flowing causing late shipments. I almost lost my Amazon store over this.
- All of my settings were changed. So all of my custom titles, descriptions, etc. on Amazon were wiped out and overwritten with what's on Shopify.
- My rankings fell out of the sky because of the second bullet point.
- The app just stopped working and loading. It's like their API to pull in the information just broke.
The developers working on this are destroying people's stores.
very reactive, they help me to integrate my product on amazon, i recommand evreybody to add this application if they need to sell on Amazon
Just setting up, had a bit to learn. But their support has been epic. They took the time to not only explain to me what I did incorrectly, but also made corrections and showed me the errors. Excellent training and support! Really above and beyond.
Excellent app, had a couple of problems but customer service helped me out quickly. Would recommend
Thanks for your review!
We'll take "Excellent app" everyday 😎 And our support team is available 24/7 please reach out anytime and thanks for your recommendation! 👍
Nikki
I used this app to help me with managing eBay & Amazon sales channels. Very helpful & professional support team. Totally recommend!
Very complicated to set up the connectition.