Avis (2 013)
Affiner
-
Par note
Does not import gift messages from other sales channels. This is a huge oversight in the function of this app. Otherwise, it works well and the customer service is responsive. I'd like to continue using it but the gift messages are important.
Thanks for your feedback,
Glad to hear the app works well and you have reached our Support team without issue. We are working on Gift messages and will reach out once completed.
Nikki
customer service was outstanding! So far Codisto has provided great results. We're excited to tap into the other features.
Thanks for your review!
We're excited to have you on board and great to hear you are experiencing great results! More features coming soon....
Nikki
Codisto used to be great. Since the upgrade to Shopify Marketplace we got several issues. One ticket/problem has not been solved for over 2 months right now although it is quite simple. The app ignores capital letters and word separation for custom entries. Unfortunately the support team does not have a solution for this. We really lost patience and trust.
Thanks for your feedback,
This issue has now been resolved. Please don't hesitate to contact us should you have any further queries.
Nikki
False advertising. This app does not integrate with Walmart Canada, even though they claim to support GLOBAL marketplaces. Paid for a few months of subscription, trying everything to get walmart running, then they tell me that Walmart Canada is not supported.
Thanks for your feedback,
Yes, this is correct, we do not support Walmart Canada yet as they are still using an old API, we will connect once this has been upgraded.
Our intention is not to mislead and we apologise if this has made you feel this way. The service and performance of our app are not affected,
Nikki
We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).
Thanks for your updated feedback,
We do have Multi Location for ebay but not currently for Walmart or Etsy. These are certainly on our roadmap and will be added very soon!
Nikki
This app has saved us so much time in setting up and syncing our store with Amazon and Ebay listings to ensure our inventory is accurate
Once you get the hang of Codisto and its extensive features it is the definitely the best app for linking your Shopify catalogue to eBay. Customer service in particular Joy has been amazing to deal with. Patient, knowledgeable and fast to respond through the live chat feature.
all my ebay listings dissappeared after a problem with paypal. after caloing ebay and paypal they said it is a codisto problem. ebay account was relinked and all ebay listings dissappeared. 3 days i have been asking for support and keep getting idiotic answers. we have a business to run. have had to migrate and reintegrate another software because we have not made any new listings and our turnover is way down. CRAP CRAP SUPPORT TECHNICIANS!
We're sorry to hear you had problems but to clarify: Your eBay listings didn't 'disappear'. You disconnected your eBay account and then subsequently linked a different eBay account. Consequently, the listings from the first eBay account were of course no longer visible in the second account.
As you mention, this was initially caused at your end with a Paypal issue which required you to use a different eBay account. Our product has performed correctly but we are happy to work with to get you the result you are looking for (despite the problems not being caused by us).
We acknowledge it is frustrating when things don't go as expected but it is important that reviews are accurate because it affects other merchants not just the app developer.
We are sorry to hear your experience with our support agents wasn't as expected but as the vast majority of other reviews attest to, this is highly unusual.
Great, Prince you are superb, Thanks a lot for helping me it's very difficult without your help, product Syncing.
Thanks for your review!
Prince will be thrilled and thankful he was able to support you through your syncing query! Be sure to reach out anytime 😎
Nikki
App Genial, la mejora para sincronizar tu tienda con eBay que he encontrado. Atención al cliente superrápida y Disponible. Me atendieron antes Josh y después Ediline, unos profesionales.
Great App, the improvement to synchronize your store with eBay that I have found. Super fast and available customer service. I was attended before by Josh and after by Ediline, some professionals.
¡Gracias por tu reseña!
¡Josh y Ediline estarán encantados! ¡Me alegro de que podamos sincronizarlo con eBay rápidamente y con soporte "profesional"!
Thanks for your review!
Josh and Ediline will be thrilled! Glad we could get you synced to eBay quickly and with "professional" support!
Nikki