Avis (2 002)
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Par note
After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into.
Will update agin when all issues have been resolved.
Thank you for your feedback,
We have reached out and continue to work with you on your concerns and your suggestions for additional features. Our support team is available 24/7.
Nikki
This app help me a lot. The only one app at this time can help me to sell my product on Amazon and Ebay with a easy way.
You can't link a metafield if it has multiple values. Kind of useless for media listings where you have edition, features, genre, style, label all needing more than one entry. The condition defaults to 'Very Good' regardless of what you enter in the field meaning you can't sell something as 'New' or 'Like New'. It pulls through irrelevant fields, e.g. CD listings have a Cassette Grading. Orders include a 99p shipping charge despite the fact I only offer free shipping.
Support are incredibly slow to respond, half answering questions so you have to keep chasing them. Not a good app.
Thanks for your review,
We would agree our initial interaction was not as smooth as we would have expected. We have since reached out in regards to multiple values, condition ID, and the shipping fee and provided solutions to all.
Nikki
Had an issue with linking and was solved with the help of support user JOY B, awesome support, could not ask for more.
Thanks for your review!
Joy will be thrilled with your comments 😎 Our support team are very knowledgeable, patient and extremely friendly! Please reach out anytime!
Nikki
Been using this for a few weeks. This is an extremely frustrating app to use. Horrible interface. Everything is messed up. Maybe it is because I have 3 to 4 thousand SKUs but this app is a brick. Nothing transfers properly. Too many mistakes. Doesn't flow properly. So far pretty bad experience. Maybe needs a few months. But this is a terrible waste of time. Pricing is messed up on walmart site. Products supposed to go for 7.99$ are being sold in 10 packs for 7.99$ Should be 79.99$???
Extremely Frustrated.
Coming back a few weeks later to edit my review.
My Review stays the same, but maybe even worse.
Keep getting orders through walmart, and the problem keeps compounding.
Walmart is taking a SKU for a single item and putting it to a listing of 10 packs. Customer only paying for a single item. Nobody is able to help.
Thank you for your feedback,
We have reached out directly to discuss your concerns, and can respond promptly to any issues. Or you can contact us directly through the app, we have 24/7 support.
Nikki
Great customer support team that answers quickly! This platform is MUCH easier to use than the other I was using.
Thanks for your review!
We appreciate your feedback and love that you found it "easy" and yes, our support team is available 24/7. Please reach out anytime!
Nikki
it's a very robust app and works great. few minor issues but technical support is very helpful......
The app is a bit hard to navigate at once, but luckily the support team is extremely helpful and reacts quite fast. I've been in touch with Jason D, who solved my problems very professionally.
Absolutely brilliant support and excellent product. I was having some difficulties setting up my plugin and getting my listings uploaded to Amazon. The team behind Codisto did a wonderful job in setting up the plugin, configuring my listings and successfully listed in Amazon. Highly recommend this plugin for anyone looking for a seamless integration of their Shopify store with Amazon.
Wow, thanks for your review and your recommendation!
Sync and Support :) It's certainly what we do best and so glad you have had such a positive experience! Please reach out anytime!
Nikki
Von is so helpful and solved my concerns instantly
Thanks for your review!
Von will be thrilled with your comments :)
Glad we could help resolve your issues quickly and efficiently.
Nikki