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Great app, I had a few issues connecting more than one account, and they were on it straight away. I contacted them on a Saturday and by Sunday morning they'd emailed to say it had been fixed.
worst app for walmart marketplace
Thank you for your feedback,
We are sorry you feel this way and have reached out directly to offer you an onboarding, we would very much like to walk you through the process and get your listings active and selling.
Nikki
Wir wissen den Support von Adrian sehr zu schätzen. So funktioniert guter Support. Schnelle Kommunikation und immer ein offenes Ohr. Shopify? Ihr habt mit Adrian Hernandez einen unfassbar guten Account Manager! :)
Au début l'utilisation a semblé bonne mais après quelques temps nous nous sommes aperçu qu'elle ne gérait pas les variations correctement, prix et stock non à jour. Après plusieurs semaines d'investigations, le problème n'a pas été géré. La facturation est également problèmatique car en cas de grosses elle monte vite et pas de rétrofacturation en cas de désinstallation.
I wouldn't say that Codisto was perfect or a 5-star app, but Marketplace Connect should have never been released in the stage that it is currently in. I have attempted to submit ~5 new products with multiple variants to Amazon through Marketplace and haven't been successful once. There is always an issue and customer support just provides me with the error codes and no real solutions. The app can't find matching SKUs, variants aren't paired together on Amazon, and missing mapping fields cause errors but aren't updatable to name a few.
Thanks for your feedback,
We have reached out and would really like to help. We can walk you through the process to show you how to resolve the errors from Amazon, our support is available 24/7.
Nikki
Very helpful customer service and quick responses. It was a little hard to understand at first but reach out and they are helpful!
Thanks for your review!
So glad our support team were on hand to help you with your queries. Please feel free to reach out anytime, the team is available 24/7.
Nikki
this app provides a single pathway that allows us to place our inventory on multiple channels, which is a huge time saver for us.
Joy V has went above and beyond helping me with connect Codisto to our online store. I'm am excited and ready to sync my products! Thank you so much!
Thanks for your review!
Joy will be thrilled with your comments 😎 We are excited to have you on board and looking forward to syncing your products, please reach out anytime!
Nikki
Veramente Ben fatta! Peccato che per Amazon la pubblicazione sia più complessa rispetto che per Ebay. Ma c'è un FANTASTICO servizio assistenza che non si tira indietro a niente.
Sono bravi e pazienti, spiegano tutto passo per passo!
Grazie per la tua recensione!
Siamo lieti che tu abbia avuto un'esperienza così positiva con il nostro team di supporto 😍 Il nostro obiettivo è soddisfarti e penso che qui abbiamo fatto centro! Grazie... Si prega di contattare in qualsiasi momento.
Thanks for your review!
We are pleased you have had such a positive experience with our Support Team 😍 We aim to please and I think we hit the mark here! Thank You... Please reach out anytime.
Nikki
I came to this app because of the impending shut-down of the native eBay connector to Shopify. The transition of my eBay catalog was super intuitive and I had over 1400 products moved over & live in a single evening. I also retired my other Amazon app since this one covers both eBay and Amazon. Amazon is a bit more difficult for me and I was having trouble getting products migrated. I reached out to support at 9pm via chat and they were available right away with no wait. They were extremely patient with me and helpful getting my first products live so I could use the template & process to finish the rest. I'm not super knowledgeable about managing products in Amazon and the support was extremely gracious answering a million random questions while we worked on my catalog. Out of the available options to move your eBay business to a new app, I can't recommend these guys enough. And kudos to my agent Ice for the excellent help!