Avis (2 071)

Note globale
4,3
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
14 janvier 2023

This app is not bad except for double-up listings. When we remove it this app keeps re-adding causing confusion.
Expensive.
Maybe better for busy businesses but not for micro business

Earth Fire Wind Water
Australie
Environ 2 mois d’utilisation de l’application
Modifié le 6 octobre 2017

Top quality people, easy and courteous

Aerospace Surplus Net
États-Unis
2 jours d’utilisation de l’application
7 septembre 2022

Best customer service ever! They help you, until you solve the problem! Prince was a great help! Thanks a lot!

Debbie Katz
Allemagne
2 jours d’utilisation de l’application
24 août 2023

I recently tried out the Shopify app "Shopify Marketplace Connect" to facilitate the upload of my Shopify products to Amazon.in.

Unfortunately, my experience with the app has been quite disappointing, primarily due to two key issues. I encountered significant challenges with the customer support provided by Shopify Marketplace Connect. Specifically, I needed GTIN approval as per the app's requirements.

However, I already possessed brand and category approval under Toys & Games on Amazon. In this situation, Amazon offers a straightforward solution by allowing the creation of an ASIN through the "we don't have product id" option. This contrasts starkly with SMC's insistence on GTIN approval. As a user, I anticipated a more adaptable approach that aligns with Amazon's existing systems and approvals. The lack of flexibility in this regard greatly hindered my experience. Furthermore, the app exhibited issues related to image quality and capture.

One of the app's intended purposes is to simplify the process of uploading Shopify products to Amazon.in. However, I found the app to be needlessly complex and difficult to use. I believe that its functionality should be more intuitive and user-friendly. Furthermore, I found it easier to utilize bulk upload via Excel to transfer products from Shopify to Amazon.in. This ease of use in the manual method contrasts sharply with the cumbersome nature of the app.

Taking into consideration the poor customer support, limited flexibility, image quality concerns, and overall difficulty of use, I have decided to uninstall the "Shopify Marketplace Connect" app. For those seeking a seamless and efficient means of uploading their Shopify products to Amazon.in, this app proves to be time-consuming, inefficient, and, in my experience, a waste of money. I do not recommend its use, especially if your goal is to simplify the cross-platform product uploading process.

Overall, my experience with "Shopify Marketplace Connect" has been far from satisfactory. I hope that future updates address these issues, making the app more user-centric and aligned with the needs and systems of online marketplaces like Amazon.in. Until then, I will be seeking alternative methods to achieve my product uploading goals.

PATOYS
Inde
Environ un mois d’utilisation de l’application
Shopify a répondu 29 août 2023

Thank you for your feedback,
Amazon provides no access via API for us to know that Brand registry/GTIN exemption has been granted for the categories/brands you have applied for.
Without this requirement non qualified merchants would look for a way around potentially listing thousands of items against Amazon regulations. Our aim is to protect our merchants and their brands.
You can see from many reviews our support team have an excellent reputation and are available 24/7.
We have reached out directly to offer step by step support if required.

Nikki

1 mars 2024

Great app, could not be on eBay without it.

Borrelli
Australie
1 jour d’utilisation de l’application
30 août 2023

Be veeeeeeeeerrrrrry careful if using this app for the first time to connect to your existing Etsy store with active listings.
We previously used a different provider to connect our Etsy shop and Shopify store, and had 300+ active listings in our shop. That provider charged $50+ per month, so we decided to try this app due to the lower cost.
Added the app to our store, connected our Etsy shop, and allowed it to automatically match up our existing Etsy listings with the corresponding products in Shopify.
Without us setting the app to make any changes to the existing listings, it automatically did the following to EVERY SINGLE listing in Etsy upon linking the Etsy listings and Shopify products:
1. Overwrote every existing Etsy product title with the Shopify product title
2. Cleared out every single Etsy product attribute and product tags for every listing
3. Reset the prices on every Etsy listing to match the prices in our Shopify store
4. Changed the Etsy category for every listing to 'Accessories'
5. Changed the units of measure for product size and weight from imperial units to metric
Additionally, it began automatically creating Etsy listings for every Shopify product that didn't already have an Etsy listing linked via SKU. This resulted in about 60 unwanted Etsy listings being created (and 60 additional listing fee charges from Etsy). It also marked every new listing as a 'Featured' listing in our shop.
Essentially, the app has completely DESTROYED our Etsy shop, which had over 3000 sales, an average 5 star rating, and many followers that consistently reordered from us. In addition to the costs from the unwanted listings, we are also losing hundreds, if not thousands in sales revenue, and incurring an extreme amount of labor as we have had to put our shop on vacation while we manually rebuild over 300 Etsy listings one by one.
BE VERY CAREFUL WITH THIS APP!

Mels Crafty Mojo LLC
États-Unis
Environ 2 mois d’utilisation de l’application
Shopify a répondu 7 septembre 2023

Thanks for your review,
We are sorry to learn of the challenges you are facing. We are in the process of resolving the issues with Etsy. We genuinely value your feedback and will continue to reach out and update.

Nikki

27 mars 2019

Links eBay sales to Shopify as wanted, and the app support was prompt and helpful when needed. Would recommend. Backend could be more simple to use, with so many credentials needed to add to products

Bealtaine Fire
Royaume-Uni
Environ un mois d’utilisation de l’application
29 mars 2022

Customer service is amazing and very responsive. Jason helped me install the app and ensure all my product was syncing correctly. The app is great for large stores with heaps of SKUs and makes listing to eBay very easy.

Kings Comics
Australie
1 jour d’utilisation de l’application
Shopify a répondu 4 avril 2022

Thanks for your review!
Amazing words, thank you. Jason will be grateful and we're glad our app has worked for your "large" store too 😎 Please reach out anytime!

Nikki

Modifié le 22 juin 2018

Unable to cancel the app. Causing issues with my Amazon inventory. Does strange things and does not update quantities. Inventory is in tatters now.
Additionally, the developers at the Codisto LINQ accessed our Amazon account after we had finally managed to delete the app so please ensure you Revoke Access on Amazon permissions once after the App is deleted.

Beaumonde Creative
Royaume-Uni
28 jours d’utilisation de l’application
Shopify a répondu 13 mars 2019

Thank you for leaving a review. We're sorry you experienced issues with the app. However, the app can always be cancelled and uninstalled and the problems you were facing with inventory would have been explained if you had contacted us via support prior to uninstalling. As you can see from the other reviews, many businesses rely on Codisto for catalog, price, inventory and order sync with Amazon/eBay all over the world.

Modifié le 19 mars 2024

wir brauchen eine App mit diesen Features unbedingt für unseren Onlinshop für Merinowolle Kleidung für Baby und Kind. Gerade Etsy wäre ein sehr wichtiger Sales Channel.

Diese App ist offiziell von Shopify - leider funktioniert sie aber nicht. Im App Menü bekommt man ganz offiziell eine rote Warnung und Fehlermeldung, dass diese App nicht funktioniert und vom Entwickler aktualisiert werden muss.
Schade!

Glückskind
Autriche
Environ 2 mois d’utilisation de l’application
Shopify a répondu 26 février 2024

Danke für Ihre Rückmeldung
Mittlerweile wurde ein Update veröffentlicht. Bitte beachten Sie jedoch, dass die angezeigte Warnung keine Auswirkungen auf die Funktionalität der Produkt- und Bestellsynchronisierung der App hat. Wir haben uns direkt mit der Beratung in Verbindung gesetzt.

Thank you for your feedback
An update has now been released, but please note the warning you are seeing has no impact to the functionality of product and order synchronization of the app. We have reached out directly to advise.

Nikki