Avis (1 999)

Note globale
4,3
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
23 avril 2020

Its a great app. if you want to list your products easily and quickly onto amazon then this app is the best choice. im also excited to try ebay for my products as well.

Gap Bumper
États-Unis
Environ 10 heures d’utilisation de l’application
14 janvier 2022

Amazon - The Stock doesn't sync correctly, Prices don't sync correctly, and after 4 hours of support, they have got no where and have no idea what is wrong with their own app and we have run out of time. I believe the App is no longer fit for purpose, and now looking for an alternative.

Ragazzi Clothing
Royaume-Uni
7 jours d’utilisation de l’application
7 janvier 2019

The first time I used this app it corrupted my 800 eBay listings. I had to delete all of them and relisted them. I decided to try it again for Amazon. It caused every product to over sell. I even got orders for items I have been out of stock on for a while now.

I don't know if it is USER error or not but I can tell you this...
The eBay and Amazon apps from Shopify do a much better job and they are free. BEWARE and know this app is 100% unnecessary.

Codisto LINQ enjoy the $85 you charged me for 3 days of sales. You only created a mess and hurt my customer experience.

Last Shadow Marketplace
États-Unis
7 jours d’utilisation de l’application
Shopify a répondu 11 mars 2019

Thanks for the review and sorry to hear you had problems. But we are very surprised with the content of your review. "Corruption of listings" and "over selling" are anathemas for software like ours.

We couldn't successful provide thousands of Shopify users with Amazon/eBay integration if the problems you described were inherent in the product. That is further supported by the app reviews.

Our strong suspicion is that it was misunderstanding or user error that caused your problems. We wish that you had waited for our support to respond and help you prior to uninstalling.

The three days of sales were not charged, only the $29 monthly fee.

We respect your opinion but firmly believe Codisto is providing crucial functionality for selling on Amazon/eBay not found elsewhere in other solutions. Please see the 'compare us' section on our website for more details.

19 octobre 2018

The most complicated thing i have ever come across. Also they are not available 24/7 for support, and when they are it has to be done over emails, or you need to install another software for chat (on their working hours) so trying to figure out how to set it up could take a while. So far it is still not working for me....also from what I have figured out, if your products do not have GTIN, or if you did not register them when you were creating the listing in Shopify, this wont work for you

Brief Jungle
Royaume-Uni
7 jours d’utilisation de l’application
Shopify a répondu 12 mars 2019

Thank you for leaving a review. We are sorry you found the product to be complicated.

Listing on Amazon/eBay requires a different mindset compared to listing on your own website as they have predefined fields that may not match your existing Shopify data structure. For example, Amazon generally requires GTIN data to create listings (this is not something that is possible to avoid by sellers or 3rd party integrators like us). We have done our best to take something that is very complicated (listing/syncing with Amazon/eBay) and make it very easy. Other reviews left tend to support this. That said, we acknowledge there is always room for improvement and all ideas and feedback is welcome.

We would like to point out that support is provided 24/7 and can be by phone/chat/email. Apologies is phone/chat wasn't available for you at the time - agents would have been busy on other calls/chats hence why email support was offered.

Modifié le 10 janvier 2023

Switched to Codisto when the eBay integration app ceased.

Day 1:
Linked existing listings. This reset all of my eBay prices to my lower website prices - a few eBay customers got a bargain. Not a big deal. Then I tried to update the prices: didn't work. Contact support. Support said 'Oh, there's a problem with linking listings from eBay sometimes, let me unlink them and you can link them again'. I did this. Pricing still didn't work.

Day 2: I noticed that my VAT rate had been set to 0 on all of my listings. By this time, my eBay prices had somehow updated to the correct amount. I then proceeded to change my VAT rate for my eBay listings to 20%. Didn't sync. Contact support, and they tell me to unlink and relink again. This seems to be their answer to everything.

Day 3: Tried to list NEW listings on eBay duplicated from my website. Listing about 8. Only 1 was successful. Didn't contact support, as they are fairly useless. Just uninstalled and went with another app.

Throughout this ordeal, eBay listings had to be temporarily supsended as pricing/vat rate was wrong, resulting in lost sales.

Not recommended.

Toys 'N' Geek
Royaume-Uni
6 jours d’utilisation de l’application
6 août 2023

I had over 2000 sku live on Walmart using the Walmart app supplied by Walmart. I switched to this app and now I have lost over 1000 live sku listings and support takes 12 hours to ask me a question to follow up and then I answer the question and 12 hours later they ask a follow up question. This app has cost me my Walmart sales. Going to try a different app.

Eclipse Martial Art Supplies
États-Unis
6 jours d’utilisation de l’application
14 septembre 2023

This will soon be my go-to place for my store, and eBay listings. Fantastic support too!

RLO Tech
Royaume-Uni
Environ 8 heures d’utilisation de l’application
4 août 2023

it asked me to update the App and when I clicked update it uninstalled its self now it won't work. I need assistance.

Charms By Prince™
États-Unis
9 jours d’utilisation de l’application
13 octobre 2023

Just started using this app, and I had a question, support responded very quickly and answered all my questions.

Tienda For Less
États-Unis
Environ 7 heures d’utilisation de l’application
Shopify a répondu 16 octobre 2023

Thanks for your review!
Glad we could respond quickly and resolve all your issues! Please reach out anytime :)

Nikki

Modifié le 9 juillet 2021

UPDATE: Codisto reached out to me personally and said: "We also want to let you know that we have a potential solution with regards to the product title you wish to achieve for your listings.... When it comes to your eBay titles, we will be glad to discuss this further with you." A potential solution is what they offered. As I mentioned, their app can create custom titles but with limitations. I did try their settings and honestly, I absolutely loved the way Codisto showed what the title would look like when I selected the specific codes. However, I reached out twice and received the same answer. The titles my site needed would not be available without me adding additional metadata, information that was already in my product feed. Codisto stated that if I had just listed the product, then it would have worked. HA! Why would I list something that I can see is not right? With Koongo, the titles were apparent without having to list them first (though not as easy to access as with Codisto - really did love that their feature of showing what the title would look like as you typed). Sorry Codisto, yes, if your support AGENTS (multiple) had been "sufficiently educated" then perhaps it would not have been an issue. But by your own words, you got back to me and said you only had a potential solution, not a firm one. ORIGINAL REVIEW: Overall, the app was fine and I can see it working for shops other than mine but I ran into an issue that their tech support was not able to fix easily. I needed to create custom titles for different collections of products that I have. Their system is able to do that but with limitations, they have only a set number of fields they can pull information from. As an example, I need a SKU to identify a particular style of watch but I don't need that for a dress. Instead, I need sizes. I contacted customer support and was told that I would need to get a third party app to insert additional metadata into my site. I figured the woman I chatted with was wrong so the next day I contact them again to speak to a different person. I must say that their customer support was very quick. No waiting and they jumped into the problem quickly. Both times though I was told I needed an additional metafield containing the product titles for each different collection I wanted to change. If I added that, they would then be able to pull the information to title my products correctly. The issue I had with that was that 1) it would cost me more money to get another app, and 2) I already had the information in normal fields in my products that was necessary for the descriptions to be titled properly. I tried Koongo and they were able to pull the information from my site and extract just the parts I needed for my product descriptions without the need to install another app. I went with them instead.

Myxzi
États-Unis
7 jours d’utilisation de l’application
Shopify a répondu 7 juillet 2021

Thanks for your review. Our app does support custom titles and works the way you wanted it to by default and if you had tried listing you would have seen it work. However, our failing here was that our support agent wasn't sufficiently educated on this matter and provided the wrong advice - we apologise for that and have provided additional training to our teams.