Avis (1 994)
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Sadly it just didnt work. After connecting my etsy listings to my shopify listings I found all the connected etsy listings deactivated on etsy. I tried several times but each time the listings were deactivated on etsy. And not just once either. Once I'd given up on the app, uninstalled it and relisted my items, 10 minutes later they'd be deactivated again and I'd have to relist again! It took a while and 3 or 4 goes over half an hour before my etsy listings were finally back up again.
Thanks for your review,
We agree this was not a pleasant experience, but rare and now resolved. We have reached out to offer an onboarding and run through the process.
Nikki
hard to manage.and it doesn't list products as fast as they say. requires an additional unknown information from ebay account...bad experience!
Thank you for leaving a review. We are sorry you found the app hard to manage but you need an eBay seller account to be able to use it - that's a requirement of eBay and beyond our control.
The app does not work. The customer service is not really any better either. The response I got was that it was a browser and/or internet issue. When I pressed further I was told it needed to be escalated. Don't waste your time on this app.
**Edited**
I was finally able to get the app working after I selected to add additional market places. I thought I was in the clear - instead I was met with the most unfriendly and unusable interface I've ever encountered with an app. Honestly navigating and utilizing the listing feature was more painful than getting the app to initially work. For shopify listed as the developer on this app is disappointing and honestly - they should be embarrassed to publish something this dreadful!
Codisto was better app and user friendly. I had uninstalled the app.
Fantastic customer service. Had a problem and they went out of their way to fix it.
Don't work - suppressed all our etsy product.
Support totaly ineffective, it deserve 0 stars.
Loose time and money - go away from this.
Thank you for your feedback,
Our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. One significant challenge was Etsy’s API which does not consistently provide details of successfully created listings, this differs significantly from our experience with other platforms such as eBay, Amazon, and Walmart.
In response to this unique challenge, we have established a protective environment which has been meticulously designed to safeguard your Etsy listings from inadvertent duplication or unexpected deletion, ensuring a seamless experience for our users.
If you are still looking for an Etsy provider please reach out and we can arrange an onboarding to ensure a smooth process with using Shopify Marketplace Connect again.
Nikki
I don't understand how to connect etsy to my store, it does not become active qnd there is no help to guide you.
The app did not work for sellers of used products OR products listed on Shopify with variations.
I install and sign the service on 23-MARCH and uninstall on SAME DAY ... I got charged $29 for a service that I never used and did not work.
NIGHTMARE ... be careful dealing or installing this APP !
Viele Einstellungen kann man nicht tätigen und werden gar nicht erst angezeigt. Leider absolut unbrauchbar!
Danke für Ihre Rückmeldung
Wir haben uns direkt an Sie gewandt, um Ihre Bedenken zu verstehen und herauszufinden, wie wir Sie unterstützen können.
Thank you for your feedback
We have reached out directly to understand your concerns and how we can support you.
Nikki
The interface of Codisto is integrated inside Shopify. While this might have advantages we found that it was difficult to work and navigate through the app.
Then, the app modifies the theme when installed. Even after uninstalling it some traces of software remain on the code so make sure to manually remove them.
Thank you for leaving a review. We are sorry you found the app hard to navigate. Generally, merchants are positive about the interface but all feedback helps us to improve. The theme modifications can easily be removed by following the steps in this article https://get.codisto.help/hc/en-us/articles/360000896696. It is worth noting that removing the files is generally not required because they have no effect on merchants’ websites in any way. The reason they occur is to allow for eBay template changes to be made using Shopify’s ‘Liquid’ which makes it easy for merchants wanting to customize the look of their eBay listings. This is one of the advanced features of Codisto. Shopify doesn’t provide a way for this to be automatically done on uninstall but we're happy to remove them for you if you notify us prior to uninstalling.