Avis (1 660)
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Be careful, this app doesn’t restock items after order cancellation. With each cancellation, you’ll accumulate physical stock that won’t be reflected on the website. We are increasingly considering making something else the primary source of inventory instead of Shopify, as it has too many inconveniences.
Thanks for your feedback,
Our app is designed this way, if an order has been sent to Shopify and is canceled on the marketplace, the corresponding order in Shopify is also canceled.
However inventory levels remain unaffected. The cancellation does not result in the product being restocked. This behavior is deliberate considering the possible reasons for cancellation, (for example, unable to fulfil due to damaged or missing stock).
The reason is not provided to us from the marketplace. If Shopify Marketplace was to restock the product, that risks overselling an item that is potentially unavailable.
Our team is available 24/7 please reach out for any further queries.
Nikki
Easy connection between shopify and other marketplaces. Staff always happy to help sort out the problems. Nice to keep everything in one spot! :)
Worst Support, Worst App, Lyn was not supportive at all. I was unable to list products on amazon. Contacted Supported and Still No Help, They asked for a document that doesn't even exist.
Great APP, great support, the best for marketplaces imho
Support team is very helpfull :)
This app has, unfortunately, done nothing but completely mess up all my eBay listings repeatedly. I have SKUs set for every single variation, but it's still overwriting my listings somehow with outdated, incorrect information. I've had to cancel several orders because buyers purchased from these incorrect listings and I would have had to fulfill orders at a loss. I really can't recommend this to anyone.
The only app I will use! But it needs to have its chatbox much bigger because its currently hard to scroll without running thru the entire conversation which is very annoying as ive said this over and over since last year! other than that great appp and awesome staff!!
It's been one week since I have downloaded this app. I have not been able to get it to work the way it supposed to. I am looking to minimize time spent creating new listings on various marketplace platforms. I am trying to sync apparel listings from my Shopify to Amazon, Walmart, & eBay. After creating a listing on Shopify I have to optimize the listing on each marketplace individually; basically the same time I would spend creating the listing on the particular marketplace. The process to do so takes more time than creating each listing on each individual marketplace. The steps you need to take to create a new listing on Amazon is ridiculous; it's like creating the whole spreadsheet from scratch. Walmart doesn't connect properly; I can't get the shipping templates to sync. The customer service is ok but they are not really helpful with solving the issues. I am on the verge of deleting the app as it's been so much of time waisted.
Be careful!! This app is not written well and you can easily list everything from your shopify website. I accidently listed over 4000 items and eBay billed my £1500 in listing fees!!!
Needs work and pages set up.
Thank you for your feedback,
We provide an acknowledgement window prior to connecting your marketplace. Please note that Marketplace fees are beyond our control and therefore the responsibility of the seller.
Nikki
Very happy with the support I received to help me set this up.