Avis (1 999)
Affiner
-
Par note
Powerful tool, a must have and it has an amazing support team.
Great customer service when you need it. Fixed my issue on the spot
I had an issue, and Joy from customer service helped me out instantly. This is a big thumbs up for help and the app works great. The response time was incredibly fast, and Joy was both professional and friendly. The app itself is user-friendly and performs exceptionally well. excellent customer support and the seamless functionality of the app. Five stars all around!
After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS.
Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when they are the ONLY APP THAT HAS THIS ISSUE!
Anyways, I don't recommend this app. It is cheap though with all the marketplaces etc, I wouldn't call the app worst one, but they're not on the brighest side either.
UPDATE: After 3 weeks of asking for the fix of the order syncing, they are still telling us their "developers" are working on the problem. They, again, tell us that there is still a complexity of the Walmart API.
We've been told that our problem is "high priority", but as we understand from this 3 weeks is not that long a time.
Also we asked their log to send Walmart/submit a ticket, because we've been told before the problem is "slow Walmart API", yet this request not answered yet.
Thanks for your feedback,
Our engineering team has now deployed an update to resolve the issue related to order fulfilment and tracking number retrieval for Walmart.
Nikki
The Only Company and Program we will ever use to list our products on Amazon Prime.
Outstanding customer service provided during online Chat help!!, Person that assisted me (Joy V) was very knowledgeable and quickly resolved my issue. I was impressed with how quickly someone assisted me especially really late at night. Thanks so much for the assistance!!
This app has saved me a lot of time. I keep learning more features and it will be invaluable tool for my ecommerce management.
If you need help or have questions service is actually great. Answered my question quick. It was even off normal business hours and they were available.
Highly recommend this app as it has made our work simpler and in sync with less hustle and in less time They have a great support team 24/7 they will help you until you have an answer
Thank you to Mary Grace she was patient and provided solutions until my issue was solved
Great experience using this App. I got the help I needed to setup my ebay store!