Shopify Marketplace Connect

Loving this app so far! Fantastic support!

The app is not perfect and the UI isn't the prettiest but it is highly functional and their level of service is outstanding. Joy was wonderful to deal with and resolved issues quickly.

The journey of listing on Amazon has presented its fair share of challenges. Recalling my experience with the earlier iteration of this application, formerly known as Codisto, which I utilized a few years ago to synchronize my secondary store with Amazon and eBay, the initial setup was remarkably user-friendly. The Codisto team, in that version, efficiently handled the configuration for my store, simplifying the entire process. The convenience of a straightforward setup, coupled with a manageable monthly fee, made for a seamless experience. Their proactive assistance during the platform setup was genuinely valued.

However, in the current version, the hands-on assistance that was once available has been replaced by a redirection to an extensive documentation resource. This transition places a higher demand on users to possess an advanced level of expertise to navigate and execute the setup successfully. Notably, the product listings exhibit notable shortcomings, including missing product photos and variants that fail to sync appropriately. This results in a confusing array of mixed-up images, where pictures from one item may mistakenly appear in an entirely unrelated product listing—such as finding ring images in a cushion listing, creating a perplexing and less-than-ideal situation.

Despite persistent efforts to understand and resolve these issues, the support received for other concerns has proven less fruitful. It appears that the support team may not be actively seeking new users, potentially hindering a smoother onboarding process. A more collaborative approach from the support team, providing assistance with the setup, could significantly contribute to user satisfaction and overall business success. Streamlining the setup process has the potential to increase user adoption, fostering a more prosperous ecosystem where successful businesses generate better income, ultimately leading to the app's success.

This app is highly recommended by me for anyone starting a new ecommerce store and need to post on other platforms, very easy to use and very affordable. I was assisted by a very nice person. Without their help I would be lost, thank you for all your help.

This app is awesome. Jae was great with assisting me with publishing my items to Walmart Marketplace. He is very knowledgably and was patience with me. My issue was resolved in addition to obtaining the know-how on how to troubleshoot this issue if it occurs again due to his expertise and knowledge regarding this issue.

A very easy app to use and the tech support team if you have any questions is here to help you resolve any issues that you may have.

Support has been very patient and helpful as my company goes through a bit of restructuring on the backend. They worked with me step-by-step to get my listings properly connected to new products and unlinked from old products!

Today I had Russ on Chat to help me with a listing issues with Ebay and Walmart sign ups.

Russ is so very patiently listening and helping . Its amazing!

I greatly appreciate his willingness to help .

Thank you

Adrian was great, thank you!

The customer service was great, I was in the live chat and Rainier Salta was helping me and he wanted to make sure I understood the steps, then he asked me for Google Meet and explained in detail.