Avis (2 001)

Note globale
4,3
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
28 février 2024

It was working perfectly fine until they changed us to a new plan without notice or authorization. Now they say we have outstanding charges and ended up closing our account due to that.
Now we have unhappy customers because of delays this has caused.
Find a different app. People at this one are shady.

IcemanCollections
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 4 mars 2024

Thanks for your feedback,

We have reached out directly to explain the circumstances of the situation. Your account is working as expected, please reach out if this is not the case.

Nikki

31 mai 2024

Very informative customer service and helped me solve my sync issue with Walmart.

Texas Buildmart Store
États-Unis
10 mois d’utilisation de l’application
15 février 2024

I only used this app for a Walmart.com listing. I'm not sure how it performs for other marketplaces.

Here were my issues with Walmart:
1) The listing on Walmart was never the same as the product information on Shopify. I tried multiple times and ways to edit something as basic as the title showing up for the Walmart listing and even after chatting with support multiple times, I was unable to change the Walmart listing title or edit the description completely. The description was pretty much always a bit off
2) Marketplace Connect should see from my Shopify account that I'm shipping all my orders through Amazon MCF. It turns out that Walmart does not allow competitor carriers to be used so Marketplace Connect kept sending Walmart my shipping information and Walmart ignored it. Then they cancelled all my orders after all the products had already been delivered to customers and gave customers their money back. Marketplace Connect should have been able to warn me that the carrier I was using was not compatible with Walmart as Walmart has a list of carriers they can easily compare against.

Quick & Easy Cookout
États-Unis
4 mois d’utilisation de l’application
30 avril 2024

Solved all my issues when they popped up, very useful app, even better customer service.

Pupps
Royaume-Uni
5 mois d’utilisation de l’application
20 juin 2024

Ediline Postrano was incredibly helpful addressing my questions about connecting my Walmart store to my Shopify Store. I learned a lot and shed a few headaches! Thank you Ediline!

Pandere Shoes
États-Unis
21 jours d’utilisation de l’application
11 mars 2024

The primary reason for apps like this were really to sync inventory with other platforms- which is great. I just wish they completely stayed away from title/description/images/media syncing until it had been market tested. This latter is so problematic on some platforms it's unusable because you can't disable this syncing with confidence. At times it over writes descriptions and titles on your other sales platforms at random leading to critical listing issues (particularly in Walmart). I spent an inordinate amount of time herding cats with constant corrections of a large catalogue. The time spent rebuilding was frankly too costly it would have been cheaper to subscribe to a proven alternative. The online support team were however incredibly responsive and helpful, but they aren't coders and can't fix these issues. If you have just a couple of listings and want a cheaper entry level, it will work fine. If you want reliable control of key listing attributes (Titles/Descriptions /Media), have a large catalogue, and want a seamless experience, then I would not recommend this app right now. Hopefully this software will get there soon, but it's not ready yet.

I hope to come back and post a review if things are improved.

MADE 4 FANS
États-Unis
5 mois d’utilisation de l’application
8 février 2024

This app has made the process of importing products to Amazon, Walmart, and eBay a lot easier. The support staff is also very helpful!

Wholesale Water Heater
États-Unis
7 mois d’utilisation de l’application
5 février 2024

5 Star Service from Joy, she was fast and efficient in helping me identify the problems with my listing, and was resolved within a few minutes. highly recommend.

Illumination Studio
États-Unis
6 mois d’utilisation de l’application
23 mai 2024

Great app. Very easy to connect the marketplace platforms and start selling. It would be great if they can add more marketplace in their list.

The Stonemart
Royaume-Uni
Environ 2 mois d’utilisation de l’application
26 juin 2024

It’s has been great well and I’ve learned a lot from it.

Umaywant
Émirats arabes unis
Environ un mois d’utilisation de l’application