Avis (2 001)
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Received AMAZING help today from Rain S. Went above and beyond. Got on a Google Meet with me and everything to share screens and address a lot of my confusions. VERY pleased.
I just got top notch help from Jae in the support department. I like this app and the possibilities!
Great customer service. helped me with issues that weren't related to their great product
Can't give it a 5 yet as I've only been using for 4 hours but so far the service has been great and I think it will work out well.
I just added a couple of my products to Ebay. Needed a little help from support and they were great dealing with me. I am just so not tech savvy, so if I can do it with no tears, this is a perfect app for everyone/anyone wanting products on Ebay. Very happy!
Bring on the orders I say!!!!
I had an amazing experience and excellent customer service with Joy V
! answer all my question and gave me all the tools that I needed to place my listings in my differents marketplaces
Support is great! They can always provide the help we ask for.
Very helpful whenever i have needed to enquire. Great Team. would recommend
This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. they are unable to fix the app to work efficiently.
Thank you for your feedback,
We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed.
We have found a backlog causing this issue and this has now been resolved.
Please do reach out if you experience any further issues,
Nikki
Only recently downloaded but all seems to work smoothly. A few teething issues but support was great. Really helpful and swift solving of any issues!