Avis (2 002)
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Best ever customer service
Jae was extremely helpful and knowledgeable. This is a great app and the customer service is quick and always helpful
Many times impossible to load. app seems very slow.
Update: it`s all working well now. Thanks CS.
I am still learning. I am trying ot connect with Wal mart and it like crazy. I have all the information but some reason it is not doing nothing. Even one of the shopify agent tried to help and still nothing. I do not understand lol.
The help desk was very responsive and immediately solved any issues.
I am happy with this app it is vey helpful.
The app seems a little slow in loading and a tad complicated to set up, but it's easier once you know how things work. I had a good experience with support helping me and could immediately jump on a call with them. 5* customer service.
Thank you Adrian. Very good support and it is precise information from you. https://www.vibezcanvas.com/
I tried to connect to our etsy store. That app is really hard to understand, I'd say impossible. Terrible interface. Random products were exported and I could not get to the bottom why these. Bulk editing does not work. Filtering products does not really work. All in all I had to delete the app cause it was making my life harder instead of easier.
Thanks for your feedback,
We have reached out directly and would greatly appreciate the opportunity to offer support and assistance, and walk you through the process step by step.
Our support team is available 24/7.
Nikki
Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!
Thanks for your feedback,
We have reached out to understand your concerns in more detail and offered an onboarding session to guide you through the process.
Our support team is available 24/7 via email or via the in-app chat function.
We are fully committed to providing the right amount of support you need.
Nikki
This is a major issue, the app brings orders that have been fulfilled already back again like new just because eBay updates something the app will import a duplicate showing it's a new order after you fulfilled the order already.