Avis (2 073)
Affiner
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Par note
It's good, but it would be great to have some additional features.
Being able to "refresh" the data that gets pulled in from other places such as Walmart, Etsy, Amazon or Ebay. I updated some of the SKU's on Etsy but it never shows up as a match when I try to link the listings.
When trying to link a possible listing, I try to enter in the Shopify SKU, but nothing pulls up sometimes.
Being able to modify or break certain linked listings, I.E. if I linked a listing by accident, I have no way to modify it.
Also being able to modify the linking settings for each "market" . I.E. if I originally had it set to us the App for the source of truth for the title, being able to modify that would be great for sites like Ebay where we need to modify the title for SEO, but don' t want to modify the title in Shopify and have a cascade effect on all other linked markets.
Also the linking for Amazon is super clunky as all the listings are set at a set price and I have to go into each individual variant to modify the price. When I have 96 variants and have multiple items that I have added to Amazon, this becomes a gigantic time suck for me.
There were some issues getting the right support in the beginning, but after a while everything was fixed - and thank you for that.
Overall very solid app and much better than eBay's now depracated app! UI takes a bit of getting used to and for some things you'll need to contact support like enabling bounce email if you don't want your store to send emails to your eBay customers.
Easy to use. Good for individual items on Amazon. For variants unsuitable, because texts are not customizable. Unsuitable for Ebay because legal texts are not safe.
We use this app for order processing on Amazon AU. It's been a little tough to get used to as far as UI and fine-tuning Amazon listings, but mainly we use it for processing orders in Shopify. That part has been great. Relatively seamless, and support has been prompt and helpful whenever we have questions.
The plugin is really well thought out. I was a bit frustrated with some initial difficulties, but the support in the live chat was outstanding. Adrian helped me step by step to set up products and fix bugs.
I'm sure the plugin will get better and better in the future.
Overall good app. Some weird quirks in the UI. Support can be iffy at best. I have been told conflicting information from support often by the same support person in the same ticket! Also been sent random knowledgebase articles that do not pertain to my question.
Many times impossible to load. app seems very slow.
Update: it`s all working well now. Thanks CS.
easy to use once you get used to the "excel style" layout. for the most part the app syncs and lists things superbly and would recommend.
for the price, the pros outweigh the couple annoying cons that we've experienced thus far.
Works a lot better now the app follows Shopify design guidelines. The new pricing structure is a lot clearer.
There are a few things which could use some improvement.
---Amazon---
1. Variants are too dependent on their parent for key information.
Amazon treats each variant as a stand-alone product. When sending listing information for variants there is not enough flexibility to alter specific attributes for each child.
Example: Item Package Quantity is set on a parent level. However, our variations include 'pack sizes' offering a discount when ordering multiple items. It would be preferred to set this attribute on a variant level.
Another example: Bullet points are set on a parent level. For variants like 'StyleName' we may want to enter unique bullet points at a variant level to highlight key features of that specific variant.
2. Variations can only be mapped to the exact value & layout from Shopify.
For some of our products, we need to map variation values to specific amazon friendly values. For example: 'ItemPackageQuantity-Color' variation. In our store, we call the value 'Blue / Pack of 1'. However, Amazon requires '1 / Blue'. The only way to achieve this is to reorder the variations in Shopify and change all the values to Amazon-friendly ones.
This was done very well in Amazon by Codisto. You simply entered the variation values on each child before creating the variation. I don't know why the app is trying to map from Shopify. It's more complicated than it needs to be and causes issues. Just let us enter the values manually on a child level.
-- eBay --
1. Variation problems
eBay does not allow a variation layout to be changed once the listing is created. This causes problems when you need to rearrange values to meet Amazon's guidelines. This would be solved if we could manually map the Amazon values as mentioned above.
Or even better, if eBay variations could be joined together under one variation heading.
For example:
Variation Name: 'Choose Options:'
Values: 'Pack of 1 / Blue', 'Pack of 2 / Red'.
Many other integrations offer this to prevent eBay errors when adding or removing variations.
-- Bulk Edit --
1. There is no way to bulk edit to 'blank'. Sometimes I'd like to simply unset a value. Not all values are required by Amazon.
2. Sometimes I would like to override mapping on a specific value on a specific product without having to unmap every product. Instead of a strict 'map to value', could there be a 'default to value'.
3. Coloured Columns: The colours on Codisto were helpful to find the right column, especially when you are working with so many of them. Setting column colours is something that should be available across Shopify.
4. Bulk editing variant. There is currently no way to bulk edit variants. This means you have to painstakingly click through each one to check values and alter them. Which is made worse by my next point.
-- General --
1. The loading times are quite slow between pages. This means when you are working on your entire catalogue you spend more time loading pages than making edits. Especially on variants. This would be much improved if variants could be bulk edited.
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Overall, I'm looking forward to seeing how the app improves now it's part of Shopify. I just hope that the customer service live chat remains funded as it's really fast and helpful. Additionally, I'm really hoping this doesn't become another third-party marketplace app which Shopify discontinues.
Thanks for your feedback,
We would appreciate the opportunity to resolve the issues you have raised and have reached out to you directly.
It is possible to set the variation theme and bullet points are assigned on the product level, which means the variations will use the data assigned on the product level.
Nikki