Avis (1 966)

Note globale
4,3
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
23 février 2024

Alvin is to shopify help what bobby moore was to west ham - an inspirational leader ----and helped England win the world cup

a star

The Ideas Locker
Royaume-Uni
7 mois d’utilisation de l’application
31 janvier 2024

Fantastic customer support that will go above and beyond the normal expectation of a support team. I highly recommend!

Teng Tools South Africa
Afrique du Sud
10 mois d’utilisation de l’application
28 février 2024

Its a good experience again concerned staff guide in a good and supportive way

Hair & Beauty Depot
Royaume-Uni
7 mois d’utilisation de l’application
27 novembre 2023

The transition was rocky at first but customer support has been very helpful and very patient in any issues being faced. I'm really happy so far with Marketplace Connect.

Pink Poppy
Australie
10 mois d’utilisation de l’application
20 février 2024

I have to say the app does its job and the support team is there to help, however their instructions were very harmful for our business.
We asked two different times to two different support people if the application would respect the FREE LIMIT from ebay, so we could simply activate all items and let them sync.
They said yes not one, but twice. But a week later we encounter a 40€ payment and a 50€ payment from ebay. The limit was surpassed.
I believe not having the option to agree to surpass this free limit is a big hole on the implementation, and the terrible understanding of the support team was a tremendous let down for us.
i would greatly recommend not trusting their recommendations.
they also didnt take acountability from their mistake.

JapanimeHunter
Espagne
10 jours d’utilisation de l’application
Shopify a répondu 22 février 2024

Thanks for your feedback,

We accept this was a misunderstanding and have reached out directly. Our support team is available 24/7, please reach out anytime.

Nikki

25 mars 2024

exactly what we needed!!

RMS | Repair & Maintenance Suppliers
Royaume-Uni
5 mois d’utilisation de l’application
10 avril 2024

This works like a charm! I had some start up hick ups. But I was helped very quickly and efficient by the helpdesk! I'm happy!

Bonjour Tatin
Pays-Bas
2 jours d’utilisation de l’application
27 mars 2024

Great product to multi channel store

LoveNspire
États-Unis
Plus d'un an d’utilisation de l’application
27 décembre 2023

Great customer support and help when needed. above and beyond

Rivercity Motors
États-Unis
7 mois d’utilisation de l’application
21 janvier 2024

Great support by Russ, very knowledable and willing to help. Thank you for help

HAYYS WAREHOUSE
Australie
6 mois d’utilisation de l’application