Avis (1 786)

Note globale
4,3
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
15 octobre 2023

i was struggling to import my products to amazon, but i messaged the chat and had an amazing lady called lovely help me, and she did everything needed to get my products listed, she went above and beyond and not only instructed me on what i could do, she also did everything for me herself

DLA Cosmetics
États-Unis
21 jours d’utilisation de l’application
Shopify a répondu 17 octobre 2023

Thanks for your review!
Lovely will be thrilled with your comments :)
Amazon can be challenging at times, but our support team are full of Amazon knowledge, please do not hesitate to reach out, 24/7.

Nikki

24 octobre 2023

Does not import gift messages from other sales channels. This is a huge oversight in the function of this app. Otherwise, it works well and the customer service is responsive. I'd like to continue using it but the gift messages are important.

Lark at Home
États-Unis
4 mois d’utilisation de l’application
Shopify a répondu 26 octobre 2023

Thanks for your feedback,
Glad to hear the app works well and you have reached our Support team without issue. We are working on Gift messages and will reach out once completed.

Nikki

24 août 2023

I recently tried out the Shopify app "Shopify Marketplace Connect" to facilitate the upload of my Shopify products to Amazon.in.

Unfortunately, my experience with the app has been quite disappointing, primarily due to two key issues. I encountered significant challenges with the customer support provided by Shopify Marketplace Connect. Specifically, I needed GTIN approval as per the app's requirements.

However, I already possessed brand and category approval under Toys & Games on Amazon. In this situation, Amazon offers a straightforward solution by allowing the creation of an ASIN through the "we don't have product id" option. This contrasts starkly with SMC's insistence on GTIN approval. As a user, I anticipated a more adaptable approach that aligns with Amazon's existing systems and approvals. The lack of flexibility in this regard greatly hindered my experience. Furthermore, the app exhibited issues related to image quality and capture.

One of the app's intended purposes is to simplify the process of uploading Shopify products to Amazon.in. However, I found the app to be needlessly complex and difficult to use. I believe that its functionality should be more intuitive and user-friendly. Furthermore, I found it easier to utilize bulk upload via Excel to transfer products from Shopify to Amazon.in. This ease of use in the manual method contrasts sharply with the cumbersome nature of the app.

Taking into consideration the poor customer support, limited flexibility, image quality concerns, and overall difficulty of use, I have decided to uninstall the "Shopify Marketplace Connect" app. For those seeking a seamless and efficient means of uploading their Shopify products to Amazon.in, this app proves to be time-consuming, inefficient, and, in my experience, a waste of money. I do not recommend its use, especially if your goal is to simplify the cross-platform product uploading process.

Overall, my experience with "Shopify Marketplace Connect" has been far from satisfactory. I hope that future updates address these issues, making the app more user-centric and aligned with the needs and systems of online marketplaces like Amazon.in. Until then, I will be seeking alternative methods to achieve my product uploading goals.

PATOYS
Inde
Environ un mois d’utilisation de l’application
Shopify a répondu 29 août 2023

Thank you for your feedback,
Amazon provides no access via API for us to know that Brand registry/GTIN exemption has been granted for the categories/brands you have applied for.
Without this requirement non qualified merchants would look for a way around potentially listing thousands of items against Amazon regulations. Our aim is to protect our merchants and their brands.
You can see from many reviews our support team have an excellent reputation and are available 24/7.
We have reached out directly to offer step by step support if required.

Nikki

22 février 2024

Assistenza eccezzionale, mi hanno seguita per tutto il percorso di importazione prodotti su Amazon!!!! Grazie mille a Thea!!!!

TUTTOCAMERETTE.IT
Italie
Environ 23 heures d’utilisation de l’application
10 août 2023

After losing time/money trying many different Apps, API setups, & Zaps... We FINALLY found Shopify Market Place Connect (formerly known as Codisto).

This app has made reporting & fulfilling Amazon FBM orders very seamless.

Gains in Bulk
États-Unis
9 jours d’utilisation de l’application
28 novembre 2023

easy to work with. Saved me a lot of work

D Mart Parts
États-Unis
5 mois d’utilisation de l’application
29 novembre 2023

Helped me with integrated all my products into eBay.
It worked out perfectly and they assisted me with lots of patience and guided me all the way until i completed my needs.

Tennis Me
Australie
2 jours d’utilisation de l’application
1 février 2024

Great customer service

Cotton and Crate
États-Unis
9 jours d’utilisation de l’application
30 août 2023

Be veeeeeeeeerrrrrry careful if using this app for the first time to connect to your existing Etsy store with active listings.
We previously used a different provider to connect our Etsy shop and Shopify store, and had 300+ active listings in our shop. That provider charged $50+ per month, so we decided to try this app due to the lower cost.
Added the app to our store, connected our Etsy shop, and allowed it to automatically match up our existing Etsy listings with the corresponding products in Shopify.
Without us setting the app to make any changes to the existing listings, it automatically did the following to EVERY SINGLE listing in Etsy upon linking the Etsy listings and Shopify products:
1. Overwrote every existing Etsy product title with the Shopify product title
2. Cleared out every single Etsy product attribute and product tags for every listing
3. Reset the prices on every Etsy listing to match the prices in our Shopify store
4. Changed the Etsy category for every listing to 'Accessories'
5. Changed the units of measure for product size and weight from imperial units to metric
Additionally, it began automatically creating Etsy listings for every Shopify product that didn't already have an Etsy listing linked via SKU. This resulted in about 60 unwanted Etsy listings being created (and 60 additional listing fee charges from Etsy). It also marked every new listing as a 'Featured' listing in our shop.
Essentially, the app has completely DESTROYED our Etsy shop, which had over 3000 sales, an average 5 star rating, and many followers that consistently reordered from us. In addition to the costs from the unwanted listings, we are also losing hundreds, if not thousands in sales revenue, and incurring an extreme amount of labor as we have had to put our shop on vacation while we manually rebuild over 300 Etsy listings one by one.
BE VERY CAREFUL WITH THIS APP!

Mels Crafty Mojo LLC
États-Unis
Environ 2 mois d’utilisation de l’application
Shopify a répondu 7 septembre 2023

Thanks for your review,
We are sorry to learn of the challenges you are facing. We are in the process of resolving the issues with Etsy. We genuinely value your feedback and will continue to reach out and update.

Nikki

Modifié le 14 septembre 2023

Great improvement on the "old" app and really excellent customer support from Sheena who spotted then sorted my issue with linking - highly recommended

The Snowdonia Honey Co.
Royaume-Uni
Environ un mois d’utilisation de l’application