Avis (1 786)

Note globale
4,3
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
Modifié le 28 août 2023

After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into.
Will update agin when all issues have been resolved.

Lucky Leaf Bath Bombs
Royaume-Uni
2 mois d’utilisation de l’application
Shopify a répondu 22 août 2023

Thank you for your feedback,
We have reached out and continue to work with you on your concerns and your suggestions for additional features. Our support team is available 24/7.

Nikki

12 octobre 2023

Awesome support and immediate problem solved. Really well done. The colleague was a great help to me.

I'm the Dresscode - "Freedom within Fashion."
Allemagne
Environ 2 mois d’utilisation de l’application
Shopify a répondu 16 octobre 2023

Thanks for your review!
Great to hear you received such great support! Please reach out anytime!

Nikki

20 septembre 2023

Mark was brilliant today, we could not link my Etsy product inventory with Shopify and he was super quick and confident in fixing this for us!

GrowGrows
Royaume-Uni
Environ 2 mois d’utilisation de l’application
12 septembre 2023

Seems to work okay for Amazon but it was terrible for Etsy. The attributes were not synced to Etsy and actually overwrote the information in my listings with incorrect details.

The integration with Etsy overall seems very buggy. I kept getting error messages, e.g. because in the app I could enter any value but Etsy only accepted values from a dropdown menu.. This menu should be visible on the app!!!

I leave two stars because Amazon worked okay (although I only used the offer sync -not the product details) and the customer service was available and at least trying to help.

prettyORGANIZED
Allemagne
Environ un mois d’utilisation de l’application
30 octobre 2023

I find the app difficult to use but support is stellar, they help you decipher everything patiently and get it running.

Beyond Oats
États-Unis
Environ un mois d’utilisation de l’application
11 janvier 2024

Support is great and very fast.

Dutch'D
Pays-Bas
Environ un mois d’utilisation de l’application
22 septembre 2023

Really great and fast customer support. Highly recommend! Looking forward to opening even more marketplaces as it's now possible to connect them.

Avanto Lifestyle
États-Unis
12 jours d’utilisation de l’application
18 décembre 2023

The app works very bad on amazon seller account, service havent solved the problems sync amazon orders. Bad experience and after 1 month I canceled the app.

Trade Wholesale Company
Italie
3 mois d’utilisation de l’application
Shopify a répondu 21 décembre 2023

Thank you for your feedback,
The issue raised has since been resolved. We are sorry to see you go but would be happy to discuss any further queries should you decide to return. We wish you well in all your future endeavours.

Nikki

24 septembre 2023

I had hit a snag and Mark L. was very very helpful! Fast replies, easy to understand instructions and straight to the point. Awesome service!

Puppy's Aesthetics
États-Unis
Environ un mois d’utilisation de l’application
Modifié le 11 septembre 2023

Been using this for a few weeks. This is an extremely frustrating app to use. Horrible interface. Everything is messed up. Maybe it is because I have 3 to 4 thousand SKUs but this app is a brick. Nothing transfers properly. Too many mistakes. Doesn't flow properly. So far pretty bad experience. Maybe needs a few months. But this is a terrible waste of time. Pricing is messed up on walmart site. Products supposed to go for 7.99$ are being sold in 10 packs for 7.99$ Should be 79.99$???
Extremely Frustrated.

Coming back a few weeks later to edit my review.
My Review stays the same, but maybe even worse.
Keep getting orders through walmart, and the problem keeps compounding.
Walmart is taking a SKU for a single item and putting it to a listing of 10 packs. Customer only paying for a single item. Nobody is able to help.

COMMUNITY LIGHTING & ELECTRIC SUPPLY
États-Unis
Environ un mois d’utilisation de l’application
Shopify a répondu 22 août 2023

Thank you for your feedback,
We have reached out directly to discuss your concerns, and can respond promptly to any issues. Or you can contact us directly through the app, we have 24/7 support.

Nikki