Avis (2 002)
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Thanks Joy,
We had many issues to sync our products to our Ebay account.
Thanks to you it looks so simple now.
I use this app to manage our items on amazon.
great tech support. they reply VERY fast and very clear.
The amazing customer support makes this app the best we have used! We tried out a few different ones that are similar and they do not compare. Very easy to set up and use. Has a TON of features! Only thing missing is the Esty channel, but they said they are working on it!! We can't wait!! Love this company! Other reviews say it's complicated with all the features, but after testing out other apps, this is really easy to use! Once you set up all of the fields listing is really quick! We have items that have multiple variants and that is not an issue for Codisto. Take your time with the initial setup and after that everything is a breeze. :)
I have been attempting to use this app for a couple of months now. Everything about it has been great unless you use Etsy.
I have emailed the support team dozens of times, just to be told they are aware of the bug and are trying to fix it, or they are passing it on to their support team. The connection to Etsy doesn't import any shipping information. I have no idea what speed a customer chose for shipping or how much they paid until I log into Etsy, and copy/paste that info into Marketplace Connect for our shipping folks. The app randomly resets all of my weights and dims to zero, which means the shipping amount shown to customers on Etsy is often $20-30 more than it should be because Etsy can't calculate it properly. Over 2 months we've lost thousands of dollars in sales because of this glitch. Only our repeat customers will bother to reach out and ask why so that we can explain and refund the shipping overcharge. The rest move on because who in their right mind would pay $30 to ship a $10 skein of yarn?
So if you don't use Etsy, you'll love the app. If you rely on Etsy for sales, find another app. This one is a nightmare.
Great support quick and fast.
The service was amazing! The support who handled my queries was able to address them in a timely manner.
Thanks for your review!
It's always nice to hear from an experienced user of our app, glad we could assist promptly! Please reach out anytime!
Nikki
This app really helped solve the problem of the manual nightmare of uploading across my eCommerce channels. It was especially helpful in regards to Amazon and getting all of my products up at once. The support team is available 24/7 and super helpful. There's nothing they won't help with. I met the founder at Amazon Accelerate and they assurred me I would have a good experience and I did!!! Great company.
Great app, it makes an otherwise long job very fast. Really efficient customer service, they fixed my wrong configuration very quickly.
I had a few bumps getting started with this app but I must say the patience and diligence of the support staff is excellent. With them in AU and me in the US it does take some understanding on the part of the user. I stuck with them and now have a super relationship with the app being exactly what I needed. I have been working in excel files for awhile and the layout and functionality here is super. This app allows me to do anything I need individually or as a bulk editor. Making changes and/or creating new listings is a snap.
I am a firm believer that when paying for a solution it should give results and performance and not problems. This is exactly what they have done.
If you are looking for a "Solution" to manage listings from Shopify this is an affordable and robust app that does the job. Remember there is a learning curve for any new app you may select.
THESE GUYS ARE PROBLEM SOLVERS!!
Amazing customer service. I had Sr. Programmer that helped me with shipping formula that will save us a lot of time when publishing our items to eBay. Very professional and walked me through it like I was landing a 747. Highly recommend this APP and Company. Best Regards,
Shop Comics, INC.