Avis (1 727)
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Best App, best customer service, they are always there to help you
It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?
Thanks for your feedback,
We agree the timing has not been as expected and have reached out for new examples of this issue. We kindly await your response.
Nikki
The customer service is really good and is always there to help you out. This app is 100% recommended!
not very good,
not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it.
Customer care support is on and off, some time u get a good person some times totally waste of time.
only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.
Thanks for your feedback,
We have reached out directly and provided a solution to your enquiry, please do not hesitate to contact our support team, available 24/7.
Nikki
Thank you Adrian and Dale for helping me with my problems and spending all that time to understand fix all the issues I am having.
Amazing Tec support. I can ask any question and get an answer anytime of the day or night. Have meeting anytime it suit me. Lovely stuff easy to understand.
So far so good with great support from Mark from "Shopify Marketplace Connect" Support Team. Otherwise it would be quite difficult to understand. Thank you
I had a little bit of trouble but I contacted for help and they were very helpful and I’m so happy to be able to have all my products on eBay and chill while my products just get published on eBay from my Shopify store! Thanks!
Ediline Postrano was incredibly helpful addressing my questions about connecting my Walmart store to my Shopify Store. I learned a lot and shed a few headaches! Thank you Ediline!
The support team was very helpful. I had a general misunderstanding of the interface and they managed to answer most of my questions with one email. I managed to sync my listings! thank you