Shopify Marketplace Connect

customer services are really good

The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, the developer blamed it all on Amazon and nobody was able to fix the issues. Products kept going from inactive to publishing to inactive... then some went to active, and thrn bact to inactive. And to top it off it sends orders info to TaxJar without identifying them as Amazon orders and without the tax information. I would give it zero stars but that is not an option. I went back to Sellbrite, I rather have separate inventories than to deal with so many bugs and slow support than won't actually do anything but blame Amazon.

This is the worst app I have ever used to connect two marketplaces. They forced us to leave codisto and use this app but it has so many errors and is incredibly slow to load content. It also can take 48 hours for our listings to update on Amazon. We will make a listing active and set a new price and inventory quantity and it will become active on Amazon immediately, but the pricing and inventory will not update for days afterward. I have had to manually go into seller central and change prices and inventory there. So what is the point of this app? If we had any other choice, we would not use this.

Dom provided us with a lot of help! They were very responsive and provided a lot of information.

It closes my account automatically. When I reopen account it shows it's all good, but once I leave the page, my acc. got shut down again. When I reached out to support and explained. They answered by "acc. is closed". When I replied by explaining again, they just ignored me. BTW, my one product is "publishing" to Etsy for 2 days. And app is super slow. Not sure how they managed to receive so much good reviews.

So far i´ve been having a great experience with them! Deff worth it! Amazon team don´t really know what they are doing half the time lol so when i contacted their support they really didn´t know how to help but marketplace connect has been there for me since day one helping me out and troubleshooting everything. Their great costumer service defiantly worth it! Oh and their customer service is also 24/hrs. Their team is amazing! Thanks again

Shopify connect is a great fit for smaller retailers or if you have a smaller product range, larger product ranges might have some teething issues and you might have to work hard to get through them with their support team, but at its core it is a very effective tool for managing your listings and does have some clever tricks that other apps have yet to figure out how to achieve.

I'm just getting started with this and so far it has been very easy to use. I already had listings on Amazon so this app just linked them all up and I was good to go. It definitely helped that my Amazon listings were already well set-up and established, but I did push one listing to eBay (where there were none) and that was pretty simple too. Needed some questions answered and Dom answered them very quickly. Great support.

Great service, so appreciative of their services, saves a lifetime for me since we have 298,000 SKUs to be listed!

This app has, unfortunately, done nothing but completely mess up all my eBay listings repeatedly. I have SKUs set for every single variation, but it's still overwriting my listings somehow with outdated, incorrect information. I've had to cancel several orders because buyers purchased from these incorrect listings and I would have had to fulfill orders at a loss. I really can't recommend this to anyone.