Shopify Marketplace Connect

Endless errors and syncing issues. Support just constantly tries to republish the listings to see if anything changes. I wouldn't trust using this app.

Terrible support. This is unacceptable for $400 a month. This happens every day, the variants will disappear for hours for one person on the team but not everyone. Then they reappear. They refuse to fix the issue and said to use a different app!

slow and confusing the menu and scrolls are terrible to navigate

I believe Marketplace Connect is mainly suited for simple products. We operate in a niche market for pet supplements, and the app fails to map this category correctly to the Amazon API. Some fields in the app allow for free-form text, whereas the official Amazon API requires a dropdown menu with fixed variables. This causes a constant error from Amazon whenever you fill in those fields, making it impossible to link products and list them on the platform. The app/API integration is incomplete and subpar. Not worth more than 1 star.

The most disfunctional experience with an app I have ever had. The Ai bot and I have been trying for two days to connect our shopify store to amazon. Nothing that is supposed to be visible on the app pages is actually there. It is the most non-intuitive app I have worked with. Lost of uneccessary information requested and nothing that we actually need is listed on the pages. It took us 20 minutes to connect using the Amazon Prime app for our US store. I am two days into this for our Europe store and still struggling.

Use of this app is a nightmere. Sometimes it does not sync and does not give any eplanation about why that happen.

Used for almost 12 months but uninstalled due to the insistence that “eBay” required customer details be deleted. This includes name, address, phone. Order tracking details, reviews that are left. Also means the customer can’t be merged and makes keeping track of repeat business impossible as well as trying to find orders to assist with warranties and follow up. If you value record keeping avoid this app.

be aware that this app can completly mess up your existing ebay store as it has with ours, we have lost images, store categories, sku's and our all our item specifics which has completly ruined our busy ebay store which is now making zero sales. What a mess, have asked for help but nothing they haveadvised has been able to sort this out. What a mess we are really upset about this as our ebay store has been running for 25 years now all our hard work is lost just because we used this app. Avoid !!!

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