Avis (1 910)
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The transition was rocky at first but customer support has been very helpful and very patient in any issues being faced. I'm really happy so far with Marketplace Connect.
If you are doing eBay or Etsy this app is awesome! As others have said, connecting Amazon is a bear. In a perfect world, and once you get it working it should be just as easy as the other platforms. There are still a lot of bugs they have to work out as the field mappings are a guessing game and huge time sync as it is very slow to communicate with Amazon's API. Overall its still a great app.
Many times impossible to load. app seems very slow.
Update: it`s all working well now. Thanks CS.
Its been difficult to use this app
There is a learning curve but seems user friendly. Most importantly the customer service is stellar and they will guide you through any issues.
Gracias por tu atencion logre saber algo sobre esta apps, vere mas adelante si la conecto..gracias
Amazon not so much but good in other areas.
Thanks for your review!
We would be keen to understand your experience with Amazon? Please feel free to reach out via chat or please email marketplace-connect@shopify.com Our support team is available 24/7.
Nikki
So far by using the app, it has taken some getting use to (me being new to it) but it is looking promising. Are able to chat with the support team and they have been very helpful to my questions (publishing and fees inquiring).
This is good so far :)
Generally, it's a great app, but I often find myself needing live chat support, which is amazing. They usually fix things asap, but I'd prefer to watch some videos of how to do x without interacting with someone, which can be time-consuming. e.g. I want to work on things later in the day and they can be offline then you need to wait until tomorrow to interact again.
We used this app to integrate Shopify inventory into Amazon and eBay. Relatively easy to use and does what is needed. The support team are quick to respond and offer solutions. Would be ideal if there was greater screen space when navigating the app.