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UPDATE October 11, 2024:
DO NOT USE FOR AMAZON. YOU WILL REGRET IT! I have been using this app for a while, and I understand how it works pretty well. It's the most inconsistent piece of junk I have used. I cannot believe it's owned by Shopify. Here's why:
1. It's an absolute nightmare to list product with variations on Amazon. Items frequently get listed wrong with variations all split up for no apparent reason. I can have several items in the same category with the EXACT SAME settings, and not all of them get listed correctly. It's an inconsistency nightmare of having to remove offers from Amazon, delete ASINS, and re-list over and over until it works.
2. Inventory does not get synced when an order is created, only when it is fulfilled. That means if multiple sales come in a short span of time before you actually fulfill them, your stock will be out of wack and you will oversell.
UPDATE 11/24/24: A bug in the program has erased all the Amazon product category mapping/settings out of nowhere that I spent a lot of time customizing, affecting all my listings that has been previously working. Still the same bug from my previous update.
UPDATE 11/20/23: It's been several days since a bug in the program that affects apparel products has caused all of my listings disconnect. None of my Amazon listings work.
REVIEW: Powerful app, great customer support, but very difficult to use and full of bugs that break the app and cost you hours.
I was very excited about using this app to list my clothing products on Amazon. Sometimes this has worked well, but the problem is how difficult it is to use and all the bugs that keep popping up breaking things. When trying to list, there is a lot of hidden information about fields the app doesn't tell you about. You are not really guided on what fields are required, what fields are hidden or visible between the single and bulk edit mode. It’s impossible to list without the help of customer support, but they are there to help you and do a good job.
Thanks for your feedback,
Amazon change, update and continually make it difficult for their merchants to list products. Our support team has extensive knowledge on most of the errors that Amazon returns and will always offer assistance until resolved.
We have reached out with solutions and listings are now active. We are available 24/7 if you require further support.
Nikki
The support team was very helpful and helped with the issues i was facing. I would highly recommend the app.
Thanks for your review and recommendation!
So glad you are happy with our app and that the support team could help resolve your issues! Please reach out anytime!
Nikki
Great Customer Support!! Great App! Simple setup, and easy tutorial videos. Good experience so far. We had tried other similar apps but gave us too many issues, and this app works very well!
Le support est très bon pour se familiariser avec l'application. Il y a des fonctionnalités trés spéciales qui ne fonctionne pas mais leur service s'efforce de résoudre et corriger.
We are very impressed with Codisto so far! We are migrating from a different software which inevitably will come with some challenges, but the support team member, John with Codisto has been FANTASTIC!
Thanks for your review!
John will be thrilled with your comments 😎 Migrating can be challenging but the support team are always on hand (24/7) to help you along the way!
Nikki
Definitely recommend if you want to make your business serious, and also appreciate help from Arlie's support even at after hours!
Usata per connettere EBAY ed AMAZON. Facile da usare; super risposta da parte dell'assistenza per un piccolo problema, risolto in 5 minuti. Suggerita.
Grazie per la tua recensione!
Siamo lieti che tu abbia trovato la nostra app facile da usare e che il nostro team di supporto possa risolvere rapidamente i tuoi problemi! Siamo disponibili 24 ore su 24, 7 giorni su 7, contattaci in qualsiasi momento.
Thanks for your review!
We're glad you have found our app easy to use and our support team could resolve your issues quickly! We are available 24/7 please reach out anytime.
Nikki
Joy gave me excellent and fast support, including quick and accurate answers to fairly technical questions. She even shared helpful screenshots and offered to do some of the work for me. Really impressed!
The app is very intuitive and easy to set up. Moreover, the support team responds quickly to all my issues and questions. It is an easy way to start selling on other platforms.
Please check your email. I sent a lot of emails to you but I don't receive your feedback. Thanks so much!
Hi Atledpro,
We have received 4 emails from you, all of which we responded to within an hour. Please check your junk/spam folders. We have also tried to phone you multiple times but there is no answer. If you email us alternative contact details we will try those. We are also online for chat, so perhaps you could try that? You can access chat via the support button in the app.