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Codisto works really well navigating the intricacies of Amazon. Ebay and Shopify are a breeze. The help is amazing!
Thanks for your review!
Super excited to have you on board! We're very happy your experience has been a positive one! Please reach out anytime!
Nikki
all my ebay listings dissappeared after a problem with paypal. after caloing ebay and paypal they said it is a codisto problem. ebay account was relinked and all ebay listings dissappeared. 3 days i have been asking for support and keep getting idiotic answers. we have a business to run. have had to migrate and reintegrate another software because we have not made any new listings and our turnover is way down. CRAP CRAP SUPPORT TECHNICIANS!
We're sorry to hear you had problems but to clarify: Your eBay listings didn't 'disappear'. You disconnected your eBay account and then subsequently linked a different eBay account. Consequently, the listings from the first eBay account were of course no longer visible in the second account.
As you mention, this was initially caused at your end with a Paypal issue which required you to use a different eBay account. Our product has performed correctly but we are happy to work with to get you the result you are looking for (despite the problems not being caused by us).
We acknowledge it is frustrating when things don't go as expected but it is important that reviews are accurate because it affects other merchants not just the app developer.
We are sorry to hear your experience with our support agents wasn't as expected but as the vast majority of other reviews attest to, this is highly unusual.
I highly recommend Codisto LINQ for your Amazon/Ebay Shopify integration. The customer support is phenomenal, just keep in mind that they are based in Australia so be patient.
Joachim just helped me get my first products live in my Ebay shop, so I'm very excited. He helped me set up the domestic shipping and international rates which was a huge help. I also needed some assistance with the return policy and Joachim was there to get it set up correctly. Thank you Joachim. I look forward to integrating to Amazon with Codisto in the near future. Great App. :^ )))))
Dwight
Stayed up very late to get this running, and had support the whole way. Great support team! I will be subscribing to these guys.
Thanks for your review!
We will be happy to have you on board 😎 Glad the support team were able to resolve your issues. Please reach out anytime!
Nikki
Great support, very helpful and timely. They worked with me to get the problem solved quickly and efficiently
Thanks for your review, we really appreciate it!
Glad your experience was a positive one! our support team is ready to chat 24/7 - please reach out anytime!
Nikki
I haven't finished up setting up, but this app is on eBay as an approved 3rd party provider (You can find the list going through eBay's website > Seller Center > Third Party Providers) so I am pretty comfortable working with them knowing that. I have spoken to support, the both times I did it was honestly phenomenal. It took a few moments to few minutes to get connected, and the responses were very prompt.
Thanks for your review!
Glad you were able to connect to our Support Team and have them resolve your issues. They are available 24/7 please reach out anytime!
Nikki
App completa e funzionale, assistenza sempre attiva e pronta a risolvere eventuali problemi. Ottimo!
Grazie per la tua recensione!
Siamo felici di averti a bordo. Siamo disponibili in qualsiasi momento, contattaci 😎
Thanks for your review!
We're happy to have you on board. We are available anytime, please reach out 😎
Nikki
The app works great and the customer service is excellent! My rep was Ronel and he was so professional and patient. He took his time and answered all of our question.
Thanks for your review!
Our Support team are truly amazing and available 24/7 for all of your queries. John will love the special call out 😍 Glad you like the app too 😉 Please reach out anytime!
Nikki
Since trialling Codisto LINQ the service I have received has been exemplary, nothing seems to be too much, all my questions have been answered quickly and professionally the one thing I was concerned about was being left to work it all out alone, this is not the case Jonathan has been there step by step helping me with my set up, this is very comforting, so much that I have now signed up for the service, knowing that I have a back up only an email away.
I liked this app at first, as it linked ebay to Shopify without having issues with inventory. But the default description makes the ebay listing slow and clunky due to it being badly coded. This software is very expensive per month for its simply not amazing UI.
And the final blow was when this app started listing items way under price, as on ebay we mark our products up, and then app free shipping. But this app is constantly listing items to Ebay incorrectly. Making us lose money of a number of sales due to international shipping being FREE, and not marking the product up at all.
And now there is a direct integration between Shopify --> eBay, so why pay for this clunky software....?
Thanks for the leaving the review - all comments are helpful.
We acknowledge your comments on pricing but firmly believe that quality software costs money to develop. We believe our pricing offers tremendous value for what it provides and believe merchants should be careful when being offered complicated integration software for 'free' as there is little incentive for these developers to maintain and improve the software. The performance, user experience and functionality of Codisto is market leading. Please visit the 'compare us' section of our website for more details.
We aren't sure what you mean by "But the default description makes the ebay listing slow and clunky due to it being badly coded" - by default we take your Shopify description to use on your marketplace listings but it's easy to switch to a custom description or amend the current Shopify description. Please email support if you'd like to learn more.
Regarding incorrect listing, the software will never list items 'under price', with free shipping when not intended or otherwise incorrectly. Listing will only occur with the settings used in the product. We can only assume you hadn't configured the settings correctly at the time of listing.