Recensioni (2.118)

Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 15% delle recensioni ha 1 stelle
8 maggio 2023

Joy, thank you so much for the extraordinary support provided. You are very very knowledgeable about the product you're supporting! It's great to chat with a support agent that understands fully their product and can provide top notch support. Transitioning to a new platform is not easy and Codisto with its superb support agents made this process smooth. I have to give Mark thanks as well for providing the answers during the pre-purchase phase. 10 stars if possible!!!

Azteca Soccer
Stati Uniti
Circa 9 ore di utilizzo dell’app
8 maggio 2023

Joy, thank you so much for the extraordinary support provided. You are very very knowledgeable about the product you're supporting! It's great to chat with a support agent that understands fully their product and can provide top notch support. Transitioning to a new platform is not easy and Codisto with its superb support agents made this process smooth. I have to give Mark thanks as well for providing the answers during the pre-purchase phase. 10 stars if possible!!!

Azteca Soccer
Stati Uniti
Circa 9 ore di utilizzo dell’app
Shopify ha risposto 9 maggio 2023

WOW! Thanks for your review!
Joy will be thrilled with your comments :) We do know having a knowledgeable and available support team can make a huge difference when listing your products, especially as a newcomer. Please reach out anytime!

Nikki

15 maggio 2023

I recently installed this app for my eBay store, and I must say, it has exceeded my expectations.
The standout feature for me is the excellent customer service provided by Noel. He is incredibly responsive and proactive when it comes to resolving any issues or concerns. I can't stress enough how pleased I am with both the app itself and the exceptional level of support.
I highly recommend this app to other eBay sellers looking for a reliable solution with outstanding customer service.

Direct Factory Furniture Australia
Australia
2 mesi di utilizzo dell’app
Shopify ha risposto 18 maggio 2023

Thanks for your review on eBay listings!
It's great to hear your experience has been a positive one. Noel will be thrilled with your comments :)
Happy eBay selling! Please reach out anytime!

Nikki

15 maggio 2023

Tom was quick and responded with relevant information to our support question. The screenshots he provided made it very easy to find the app setting we were looking for.

RKIN
Stati Uniti
6 giorni di utilizzo dell’app
Shopify ha risposto 18 maggio 2023

Thanks for your review!
Glad we were able to resolve your issues and provide helpful documentation for you to review. Please reach out anytime!

Nikki

18 maggio 2023

I've had to contact Codisto help a few times over the last few months and the assistance has been been very positive and solved all issues. Today was an example as I chatted with Joy B. (who has helped in the past), she understood the issue and gave clear instructions as to how to fix it. I also had another query which was answered quickly and succinctly.
Therefore I'm happy to give stars for Joy B.

T's Textbooks
Australia
4 mesi di utilizzo dell’app
24 maggio 2023

Codisto is a great option for syncing orders and inventory with ebay. The user interface is a little hectic, but, it works well. If you have any issues at all they are very active via live chat and are very helpful.

Flint Creek Outdoors
Stati Uniti
5 mesi di utilizzo dell’app
24 maggio 2023

Awesome service, awesome solution to connect third party resellers with Shopify!!!! Chloe is the bomb!!!!!!!

Lola Jeans - CA
Canada
Circa 23 ore di utilizzo dell’app
25 maggio 2023

Once again, terrible service from Codisto. Their app stopped updating shipping information back to Amazon today ~ 6 hours ago at least ~ yet Codisto does nothing to proactively notify their customers of the failure. When I discovered the issue, I immediately opened a chat with support and was told that they were aware of the issue (why didn't you notify me then???) but they had no ETA on when it would be fixed. Now, I have over 40 orders in Amazon that I will need to go manually update with tracking information to avoid having late shipment impact to my Amazon account. I really wish Codisto would clean up support and start being proactive. When this app works, it works, but when it doesn't, you cannot get a straight answer. SMH.

Embellish FX
Stati Uniti
Circa un anno di utilizzo dell’app
Shopify ha risposto 30 maggio 2023

Thanks for your feedback,
Once we are aware of an issue, the focus is to resolve it as soon as possible and affect the least number of merchants.
We would notify merchants directly if
a) we know which merchants are affected (in this case we did not know until they contacted Codisto) OR
b) it is affecting a large number of merchants.

This issue was resolved and no tracking data was impacted.

Nikki

Data modifica: 26 maggio 2023

Great customer service. The team is always quick to help with any questions or issues. My only feedback for Codisto is that the app is currently priced too high. There needs to be more affordable pricing options for small businesses. Happy to provide more feedback to Codisto if they reach out. Thank you.

GolfBestBuy
Stati Uniti
5 mesi di utilizzo dell’app
28 maggio 2023

Joy V was very helpful with all my questions trying to add a product to amazon. Great communication and great service.

Thanks

The Skateboard Shop
Australia
5 mesi di utilizzo dell’app
Shopify ha risposto 5 giugno 2023

Thanks for your review!
Joy will be thrilled with your comments :) Glad we were able to resolve your issue quickly. Please reach out anytime.

Nikki