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Great customer service and response time! We had a questions regarding the Amazon integration and they were prompt and super helpful using their website chat!
great customers help support helping me out with question, Rizi the agent was great!!!
Great team to work with and great service. We've been using them on both Magento and Shopify, and have helped with multiple migrations.
Just installed the app today. I had to contact Codisto for the first time on live chat with some setup help and they answered immediately and quickly helped me with my issue. So far so good.
Thanks for your review!
We're glad to have you on board and glad we could help. Our Support team is available 24/7, please reach out anytime!
Nikki
*In response to the reply, Codisto seems to have a Donald Trump culture of blame everyone else but say they dont wish to enter the blame game. Again they maybe quick to reply but thats the only positive thing I can add. Awful just awful. Seemed to do the job for Amazon FBM on a small scale, appalling for ebay. Support team maybe be quick to reply but do not seem to understand how eBay works, they spend more time arguing points that do not matter rather than deal with the issues. Their 'fix' destroyed sales, their 'refix' completely shot a six figure turnover ebay shop. Perhaps I'm really unlucky but Codisto doesnt seem fit for purpose .
Thanks for your feedback,
In this case there has been an ebay account issue. We are working with you to resolve this.
Nikki
Thumps Up for Jason D. perfect person for all issue to get resolved. very friendly and informative person
La mappatura dei prodotti per Amazon è sempre difficile ma l'App permette di fare quasi tutto e il servizio clienti è davvero speciale.
Mapping products for Amazon is always difficult but the App allows you to do almost anything and the customer service is really special.
Grazie per la tua recensione!
Ottimi commenti, grazie. Ci piace quando otteniamo sia l'app che il supporto azzeccati! 😎
Thanks for your review!
Great comments, thank you. We love it when we get both the app and the support spot on! 😎
Nikki
Excellent customer service! There is a person named Dale, and he went above and beyond to help me find the feature I was looking for.
I installed the "Marketplace Connect" a few days ago and it does everything it said it would - Tech assistant "JOY" patiently and knowledgeably help with the onboarding as it was the first time I ever "mapped" products - I have 2 amazon stores - USA and CA. I didn't get all the products correctly mapped at first but JOY came back a few days later as orders came in and helped sort it out. Customer service has been great - I sure hope they don't go to "text" only support - I prefer to speak with a live person rather then type. Thanks Joy for your assistance!
Looks great app. I am starting to use it and it is promising. The support team is awesome and making you love to work on the app.
Thanks for your review!
We're sure you won't be disappointed 😎 But if you are unsure and have any questions please reach out anytime...
Nikki