Shopify Marketplace Connect

I tried to connect to our etsy store. That app is really hard to understand, I'd say impossible. Terrible interface. Random products were exported and I could not get to the bottom why these. Bulk editing does not work. Filtering products does not really work. All in all I had to delete the app cause it was making my life harder instead of easier.

The app continued to push product to online marketplaces even after we archived Shopify listings and manually shut the links down. We had to cancel multiple orders because of it.

Worked great until Ebay started giving me errors today. Customer service was unhelpful. I don't have time to mess around so I just installed a different app for Ebay channel, which is really annoying because now I have to update all the listings and I'll lose followers.

Standard so-so, Shopify-built app that reminds me of Shopify Flow. It does some things but not the things you want. It does not integrate with useful new features that Shopify has introduced - like Metafields. You spend many, many hours figuring out that it does not do these things.

Do you use a metafield to hold your UPC data? You're out of luck.
Need to refresh a SKU that you've replaced with UPC data so that you can sell it on eBay? You're out of luck.
Need to reset a listing that has errored out? You're out of luck.

If you have a customized Shopify store you're not going to enjoy this.

I've used this on and off for years. Has been very buggy in the past and 'gotten us in trouble' with amazon because randomly stopped syncing. I see that they now are charging 1% of revenue of synced listings, on top of their app charges, which I find unbelievably greedy. This must be some kind of monopolistic advantage. Anyway, you can't just push your listings to Amazon and be done - AZ is super complex and the listings must be highly customized.
After 5-8 years we are going to find another app due to this greedy policy change.
I suspect they changed their name from Codisto in order to avoid their reputation of poor service in the past. For some reason this is Shopify's go to recommendation and I have no idea why.

This extension doesn’t work inside Shopify app or admin from browser, for iPads or iPhones.

the app has some restrictions with item specifics and compared to other optimisation software. however, the main issue i have had is, i recently had items listed on ebay but I wanted to modify the products in Shopify and add other variations. So i ended the eBay listings, made the modifications and tried to list the products again as new. however they don't list, they is some digital footprint that's blocking them from listing. i have modified hundreds of items so this is not just 1 or 2 products. After over 2 weeks of codisto looking into this, the resolution they have said, i need to change the spelling of the variation "Colour" so its spelt wrong and also change the SKU's (which is not an option as these control the stock levels from my suppliers)

This ridiculous fix has taken over 2 weeks, i generally get i message per day, and even if i reply immediately I generally don't get a response for 24 hours

Codisto has probably the worst customer service that I have ever encountered with. They just dont understand the problems that seller face day to day - as a result has zero empathy. Such a waste!

It's a good app when it works. But poor support and multiple months of downtime, technical errors, and unresponsiveness make it hard to recommend. Further, they continue to charge during their downtime. Customer service is quick to respond and is great for general inquiries but very slow to fix any bugs or problems. Unfortunately, you will also be ignored by their support team if you ask any difficult questions (i.e when will the app work again, ETA's on technical bugs). If you have a large catalog and your business is heavily dependent on the communication between Shopify and Amazon I would not recommend this app, it is not reliable enough.

This app keeps having issues with ebay and Amazon, Looks like we will be looking for a new provider. customer service and support inst high on the list of things for this company.