Recensioni (1.964)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
30 aprile 2024

Solved all my issues when they popped up, very useful app, even better customer service.

Pupps
Regno Unito
5 mesi di utilizzo dell’app
26 luglio 2024

mir wird immer sehr schnell geholfen :)

Koi-Area GbR
Germania
Oltre un anno di utilizzo dell’app
16 novembre 2024

Pro:
- Support replies quickly

Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.***
Just this alone deserves negative stars. Never considered changing the hosting website until now.)

Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).

HAKUMORI
Canada
Shopify ha risposto 18 novembre 2024

Thank you for your feedback,

A Senior Support agent will reach out directly to review and understand the issues concerned.

Naturally we want to resolve any ongoing issues,

Nikki

23 marzo 2024

This app has saved me a lot of time. I keep learning more features and it will be invaluable tool for my ecommerce management.

J-M SUPPLIES
Stati Uniti
11 mesi di utilizzo dell’app
12 giugno 2024

Great job from the support team to fix errors quickly

Charlie Adam Wear
Francia
3 mesi di utilizzo dell’app
12 giugno 2024

Jae was wonderful, she helped me resolve an issue i have been working on for 4 days. Sidney:)

Amputee Marketplace
Stati Uniti
3 giorni di utilizzo dell’app
18 maggio 2024

This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. they are unable to fix the app to work efficiently.

Little Yellow Bungalow
Stati Uniti
3 mesi di utilizzo dell’app
Shopify ha risposto 23 maggio 2024

Thank you for your feedback,

We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed.

We have found a backlog causing this issue and this has now been resolved.

Please do reach out if you experience any further issues,

Nikki

Data modifica: 1 luglio 2024

Adrian was very knowledgeable and helpful, thank you for helping me reconnect to Etsy

Africa Direct
Stati Uniti
10 mesi di utilizzo dell’app
17 aprile 2024

Have patience to learn the app and ask questions. Their support is the real deal and answer tickets and chats faster than any software application we have used in the past. We are really excited to continue using this app and growing with it!

Midwest Aftermarket
Stati Uniti
6 mesi di utilizzo dell’app
22 marzo 2024

I gotta say that SHOPIFY MARKETPLACE CONNECT is not only an app that can change your life into a smooth process to success because they also have the most professional team who can help you in every single question you may have, at any time. I'm glad I tried another source to progress in less timing because definitely this is the number one app that I ever feel happiness while I'm working knowing that I'm moving forward in my 2 eBays stores at the very same time.. Try it! You won't regret it!

Planet Most Wanted
Stati Uniti
12 giorni di utilizzo dell’app