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Had some issues but they are currently working diligently to resolve the oversell issues. We were very happy with the onboarding , had some oversell issues that we now know are due to our volume and the lag between Amazon and problematic order payments on the Amazon side.
Thanks for your review!
Amazon can certainly be challenging, but happy we can work together on finding the right solution for you.
Nikki
This app is good if it works, saves soo much time importing to eBay. However it does really need to be looked at in terms of upgrading.
I like using the Shopify Marketplace Connect app however when I have variants in 1 product listing, the Marketplace Connect app combines the quantities for each variant instead of separately in my Amazon and Walmart store.
Ex.
Shopify Store- Shirt
1 Small
2 Medium
0 Large
2 XLarge
but my Amazon/Walmart store will show a combined total of 5 instead of their respective quantity amount like below
5 Small
5 Medium
5 Large
5 XLarge
So then a customer will buy a Large even though my inventory is 0. This needs to be resolved immediately.
Great customer service. The team is always quick to help with any questions or issues. My only feedback for Codisto is that the app is currently priced too high. There needs to be more affordable pricing options for small businesses. Happy to provide more feedback to Codisto if they reach out. Thank you.
One final amendment. The staff helping at Codisto is terrific. Keeping one point off since the niche I am in does not show all the details that can be entered on eBay and it is likely that the account is losing some sales due to that. There are a number of options to be filled out if on the site that help items to come up in search that simply aren't there in the software used by Codisto. Overall, once the system is learned it does what it is supposed to do.
Amending this from two to three stars. As soon as I left this review I received a phone call from a shift leader at Codisto. He offered to help me, which he just did through a teams meeting. He was able to see why I was so frustrated at the time it took to list anything and the fact that inventory levels were not updating from Shopify to eBay. He found a solution that he is still implementing. I am hopeful it will work and that I will be amending this higher. Their help, I must say, is very good. ------------------------------- I trialed this. I really wanted to like it. I switched to it from the soon to be retired eBay channel. The help is good so I didn't give it a 1, but the execution of the product not so much. Also, related to the help, they ask you to leave a five star review on the app store almost every time you interact with them so take all the highly rated reviews with a grain of salt. My items didn't pull into eBay correctly which means I was going through one by one to see if they were truly linked correctly or not. I figured one time issue and I could deal, but it would have cost me many hours of extra work. I had to end items on eBay and re-add them. Items are extremely slow to list from one platform to another. My final straw was seeing an item on eBay that I knew had sold previously that day. It had been five hours already and there was no update to inventory. I need something more responsive for inventory levels to avoid sell outs.
Great apps. you need a couple of days to understand it all. Chat support is wonderful when you need help. Very quick to get the help you need!
Thanks for your review, we really appreciate it!
So glad you were able to reach out to our Support Team and get the help you needed! Please don't hesitate to reach out anytime 😎
Nikki
Me parece buena aplicacion, tal vez casi excelente, es una app super útil, solamente le hecho en falta Aliexprees Seller! estoy intentando buscar una app para subir productos masivamente
Gracias por tu reseña! Nos encantaría saber más sobre sus necesidades de carga para que podamos encontrar una solución.
Thanks for your review! We would love to hear more about your needs for uploading so we can find a solution.
Nikki
Template only english, must be translated by hand....
automatic product categories not always work....
lot of work...
After deactivation it still did not stop to work and lists products having not on stock to ebay.....
I used the app to list my products on eBay. The installation steps are quite easy. I enjoyed the ease of it recognising my inventory details and easily importing it into the app. I equally like the ease of setting the shipment for my products. I set the category for my product to be set automatically on eBay. However, I do not the category my products are automatically listed on is appropriate for my product.
Thanks for the review - the comments are appreciated.
Auto categorization uses a machine learning algorithm to find the most appropriate category for products. The algorithm continually improves results but it is unlikely it will ever be 100% accurate for all merchants on all products.
The auto categorization feature is designed to make it easy for merchants to list thousands of products quickly without having to painstakingly categorize each product. Most merchants find it delivers a high degree of accuracy even if it's not perfect.
The important point to note is it's generally much easier to re-categorize those products that aren't correct than it is to categorize every product prior to listing.
You can of course manually categorize (in bulk) prior to listing (this works well if you have a product catalog that only need categorizing into a few categories).
This app is not bad except for double-up listings. When we remove it this app keeps re-adding causing confusion.
Expensive.
Maybe better for busy businesses but not for micro business