Shopify Marketplace Connect

I've been using this app for nearly three days to integrate my POD items on Amazon, but I'm still encountering issues. Customer service has been friendly and tried to assist, but they don't seem to fully grasp the problem. The user dashboard is very complex and hard to navigate. I've already spent two days on this app, so I'm hesitant to uninstall it right away. I'll give it one more week to see if I can make it work, but if you're new like me, you might want to consider exploring other options for now.

Your chat support is very helpful, but your listing and connection point to eBay is unintuitive and not useful

Avis mitigé à ce stade car notre portefeuille produits comporte de nombreux kits (ou bundles ou lots composés de plusieurs références )que nous avons réussi à créer pour Amazon. Toutefois les commandes Amazon ne remontent pas pour les bundles et MarketPlace Connect n'a pas de solution à date. Sommes déçus !

I like this app for syncing inventory and pushing photos and descriptions over to eBay from Shopify but the listing process could be better. The app overwrites or removes any changes you make on eBay with every sync, including products that were listed before you installed the app. So be sure to make all edits within the app. After I synced my existing listings it removed all the details like category, color, material, department, etc. It would be nice if there was an option to choose what to update after the initial sync like quantity, price changes, etc.

Also, DO NOT use the auto category feature. I've had products removed from eBay for being in the wrong categories. The app has listed clothing as books, adult products as crafts etc.

Theres too much going to a sku then when you back out you have to go all the way back to the home page and go back into the ap

and connecting an individual sku is not always easy

Amazon is working well, walmart just isnt

Linked items all showing the wrong Base Price, so to work out the price you have to go into eBay and keep checking - easier just to update the eBay price via eBay, so what's the point???

Will Update once they fix.

Why, does this App keep having issues... PLEASE Resolve ASAP

Great app to work with and the online Live Chat support is good too for basic help and set up...however if you require technical support escalation due to technical issues please be aware this could take weeks even months to sort out. I have raised 3 tickets over 3- 4 weeks and still awaiting a reply from them.

I am updating my review after having been in touch with the support team. I was advised - "The categories you have set in Shopify is only for your Shopify store. That means you need to manually set the category on the app."
This is time consuming when you have over 2,500 products and have to manually set the category for each one.
Other than this issue the app works well and customer service (Jeffrey Avila specifically) is great at trying to help. Hopefully the category feature can be fixed somehow in the future.

Hi team, The install page is frozen, when I click install it try's to open a page but nothing comes up?

*Update - After using a different app to upload my products I discovered this app does not work with eBay Motors. Or at least not eBay AND eBay motors. Their "solution" is to double your work by creating a new eBay account so you have to manage eBay and eBay motors listings separately.....even though eBay makes no such distinction and there is no login or even a seller dashboard for eBayMotors.

This app is pretty useless as it only pushes products in your Shopify store to the marketplace, and not the other way around. It can see the listings and all the information, but it can't do anything useful with it. Two stars, because while it only does half the job, it appears to do that half reasonably well.