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had some considerable trouble navigating GTIN exemption, and I had great customer service from Jason at Codisto, who helped me re-categorise some of the products and then apply the GTIN exemption to the brand that needed it. Great service from the support team, and I've got some shortcuts for any issues next time.
Thanks for your review!
Jason will be thrilled with your comments 😎 Great to hear your GTIN exemption was applied successfully and you now have some shortcuts! Please reach out anytime!
Nikki
JOY is a professional and he helped me with all my questions, very professional, thank you very much
Thanks for your review!
Joy will be thrilled with your comments! Glad we could be of service :) Please reach out anytime!
Nikki
it was really easy to use this app after we set it up with Ediline will see how it goes when listing thanks for the great customer service.
Thanks for your review!
Great news that you were able to reach out to Ediline and set up the app. Heaps of luck with listing (not that you should need it 😉) Please reach out anytime!
Nikki
Good customer support, Amazon connection seems to be working well so far but havent tried ebay yet
Really good app and great alternative to Inkfrog and their customer support is top notch!
Cheers,
Matt
Great to hear the product gets the thumbs up from a merchant who knows the multichannel landscape - many thanks for your review! xox
Very helpful and committed support team. Contacted them a lot of times as new to using the app and nothing was too much trouble :)
I signed up for this app to help sync my Shopify listings to both amazon and eBay. I'm tech-challenged, so support was able to get on a google meet-up chat with me, see my screen, and talk (handhold) me through the entire process. I'm not exaggerating when I say Prince from support is absolutely amazing. I'm very grateful for this app that will save me countless hours of work and for their support team for knowing how to explain things in laymen's terms for sellers like me. Thanks :)
Thanks for your review!
Prince will be over the moon with your comments 😍 We're so glad he was able to walk you "fully" through the process and great that we can save you time, such a precious commodity! Please reach out anytime!
Nikki
Support is amazing and the app is very polished and makes it easy to get things done. I'm not great at this but with supports help it's easy.
Thanks for your review!
Our Support team will be overjoyed with your comments 😍 So glad you have found it "easy" to get things done, please reach out anytime!
Nikki
I received excellent help. The app is very tedious and time consuming but I am able to understand better after a walk through.
Thanks for your review,
Glad you were able to be walked through, this certainly can make a huge difference and we are available anytime to do this with you 👍
Nikki
Broken link to ebay... second instance suddenly not working. previously selling on amazon and this app caused us to get banned from Amazon for breach of service. No warning. No alerts that orders were not coming, only by chance we checked. Bad service, stay clear.
Thanks for your feedback.
We have reached out to assist you with your eBay issue, to no avail.
We did reach out back in May, 2021 to advise of the order issue you were seeing, but no contact since this time. We would like the opportunity to provide support if you will allow us to do so? Our support team are available 24/7.
Nikki