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I signed up for this app to help sync my Shopify listings to both amazon and eBay. I'm tech-challenged, so support was able to get on a google meet-up chat with me, see my screen, and talk (handhold) me through the entire process. I'm not exaggerating when I say Prince from support is absolutely amazing. I'm very grateful for this app that will save me countless hours of work and for their support team for knowing how to explain things in laymen's terms for sellers like me. Thanks :)
Thanks for your review!
Prince will be over the moon with your comments 😍 We're so glad he was able to walk you "fully" through the process and great that we can save you time, such a precious commodity! Please reach out anytime!
Nikki
Shopify Marketplace staff are super helpful :)
Support is amazing and the app is very polished and makes it easy to get things done. I'm not great at this but with supports help it's easy.
Thanks for your review!
Our Support team will be overjoyed with your comments 😍 So glad you have found it "easy" to get things done, please reach out anytime!
Nikki
I received excellent help. The app is very tedious and time consuming but I am able to understand better after a walk through.
Thanks for your review,
Glad you were able to be walked through, this certainly can make a huge difference and we are available anytime to do this with you 👍
Nikki
This App is great. The developers are very responsive and support is pretty good too.
rep was very patient and helpful. I was just about to close the account because I could not "get it" too much effort and time spent. He was able to cure all of that by simplifying everything and even offered a plan that was better suited for me
Grande app, anche se non propriamente intuitiva ma con un'assistenza molto efficace, con risposte veloci ed esaurienti
Codisto support assured me that that they had fixed and earlier problem and that Pryce Sync for Walmart could be turned off. After months of back and forth with support and countless hours of testing different options, they could not find a solution and not even an apology for the wasted time was offered. If they had just acknowledged that it didn't work from the beginning, I would not be leaving this negative feedback. But they just kept insisting that it did it work, probably thinking that I would just let it go. At first they blamed Walmart for it, telling me to disconnect their app and test. I did, I tested for a week and reconnected. It was not Walmart's fault. Their solution is, find another app that can provide a fix for their app. A gigantic waste of time.
Thanks for your feedback,
We do apologise if this has caused unnecessary frustration.
The price sync is part of the feed and is how our app is designed to work. To overcome this we request the report from Walmart but they cannot provide this within the required time frame.
Nikki
Excellent ! The auto upload makes it really convenient and the gui on screen is easy to use. I will teach my robot to do it.
Thanks for your review!
Awesome! We'd love to see that.... 🤖 Please reach out anytime!
Nikki
I found the customer service to be exemplary. They are super quick to reply by e-mail to a help ticket or question, and quick to resolve some of the issues we were having as a beginner.
I'm so happy we chose Codisto to sync our Amazon listings to our fulfillment center so a big thank you to Ian and the rest of the team at Codisto! We are happy you are part of the Cook Real Mexican family.
No problem recommending them - cheers!
Thanks for your review!
We are so glad you have had a positive experience reaching out to our support team and great to hear you are listing on Amazon!
We are more than happy to be part of the Cook Real Mexican Family :) Please reach out anytime!
Nikki