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I had high hopes for this app. Codisto's stand-alone amazon app wasn't working for me (the category popup window wouldn't work) so I tried this one instead.
Amazon: Category and Product Type selection work, Item Type would only load the first few options. I've been working with support, but they won't acknowledge the problem, they just keep telling me to try different browsers (which I have)
Walmart: I can setup the listing, and it says "Publishing" but never publishes. There are no logs to see if there are errors, so I don't know whats going on. I reached out to support, they told me they escalated the ticket. thats it.
eBay: Can't select the product category. I haven't reached out to support on this one. I'm too fed up.
After days of fighting with this app on 3 different sales channels, I haven't been able to list even one product. Support was worthless.
Do not install this app if syncing with Etsy. It will deactivate all your synced products and, in the unfortunate case of some poor souls I've found on Reddit, completely delete your products.
Additionally, the inventory that is synced with Etsy is the total inventory across all markets, not just the online market, or a market you separate out for Etsy.
This app should have been tested thoroughly before sending that email out to customers.
Thank you for your feedback
We acknowledge some teething issues when first launched but our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. Duplication and deletion is now fully resolved.
In terms of inventory we have reached out to support and clarify the issue.
Nikki
Top pour gagner du temps et gérer son stock facilement! Tres bonne communication avec Ronel . 5 etoiles
Top to save time and manage your stock easily! Very good communication with Ronel. 5 stars
Merci pour votre avis !
Ronel sera ravi 😎 Heureux d'avoir pu vous faire gagner du temps et de gérer facilement votre stock, veuillez nous contacter à tout moment !
Thanks for your review!
Ronel will be pleased 😎 Glad we could save you time and easily manage your stock, please reach out anytime!
Nikki
I am pretty crap at technology! I couldnt work out how to sync with ebay. so i clicked on chat and within seconds the people gained acces to my store worked through everything with me for around 1 hour (past 5pm) to help me sync with ebay. The result was amazing. the ebay template through them is very professional the way it presents and a lot cheaper than most of the other apps! very very happy with the service, they were so patient with my dinosaur crappy tech skills!
i find the 24 hr chat very helpful and the step by step guidance and follow up chat transcript extremely useful.
I tried this App and did find it useful. Although I then found out about the 1.9% transaction fee on top of the monthly fee for the Flexi. Deleted immediately!
We thank you for commenting that you found the app useful. But we are confused by your comments on pricing. Our pricing is very transparent - there is a 1.9% transaction fee on the Flexi plan only (all our other plans are fixed prices). This is stated on our website, in the app store listing, and on the plan selection page in the app itself so we are unsure why you were surprised by this and point out you were able to change to a fixed priced plan if that was cheaper for you at any time.
Amazing customer service! Mark L. is a model customer service agent. If there's a problem, trust that it'll be taken care of!
Decided to give it a try, it's not working. Hard to connect marketplaces, hard to edit listings, hard to... do everything. Maybe it'll get better, but for now it consumes more time than you save.
Pretty easy to use after you configure everthing up. Any doubt you can ask them and will be helped by one of they supports
Worst experience ever. It is not intuitive, very slow and should be free. We pay enough already and should not pay extra for features that should be built in.