レビュー (1,786)

総合評価
4.3
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の10%は1つ星です
2023年10月10日

I have been using this application for a short time, but from what I see it is very efficient, high-level technical support, they will help you with everything and patiently serve customers, all technical assistance. Best regards and thank you again

M&B
ドイツ
アプリの使用期間:25日
2023年8月14日

I installed the "Marketplace Connect" a few days ago and it does everything it said it would - Tech assistant "JOY" patiently and knowledgeably help with the onboarding as it was the first time I ever "mapped" products - I have 2 amazon stores - USA and CA. I didn't get all the products correctly mapped at first but JOY came back a few days later as orders came in and helped sort it out. Customer service has been great - I sure hope they don't go to "text" only support - I prefer to speak with a live person rather then type. Thanks Joy for your assistance!

The Bhagavad Gita Comes Alive
カナダ
アプリの使用期間:13日
2023年8月8日

Very easy app to use and support going the extra mile to assist. Have my Shopify listings on my Ebay Store in no time..

Magdasmall
オーストラリア
アプリの使用期間:9ヶ月
2023年11月11日

This app has made us so many sales already and makes connecting to eBay very easy.

Planet Merch®
イギリス
アプリの使用期間:3ヶ月
Shopifyが返信しました 2023年11月14日

Thanks for your review!

We love it when our merchants are making great sales! Great to hear :) Please reach out anytime!

Nikki

2023年9月3日

The app itself works relatively well although we recently were logged out of our eBay Store (within Marketplace Connect app) and had to contact Support. When starting the Support query I had said "our eBay store has been 'disconnected' from Marketplace Connect"... Well apparently this terminology is wrong and the agent was more concerned about lecturing me on definitions and winning an argument about 'Disconnection' being different to 'Logged Out'... The agent went to the trouble of sending me screenshots of my own messages highlighting words like 'Disconnected' and remained argumentative and unconcerned about the problem till the end of the chat. My request was pretty simple, that we are notified when the sync between eBay and Marketplace Connect stops working... as a result of the link between Marketplace Connect and eBay not working, 17 orders over a 3 days period were not sync'd. In the end I closed the chat in frustration with the attitude of Support. The app itself is pretty good although if your eBay login token expires you will not be notified and as a result, the orders will not sync until you log back in - You will not be notified that the token expires, you will not be notified that the sync has stopped working... Can deal with that but the attitude of Support was really disappointing.

Regar Australia
オーストラリア
アプリの使用期間:10ヶ月
Shopifyが返信しました 2023年9月5日

Thanks for your feedback,
We sincerely apologise for this misunderstanding, you can see from other reviews, we rarely have negative feedback on our support team.
Our app will generate an email on the expiry of the ebay authorisation token.
We have reached out directly to provide further information on both of these issues.

Nikki

2024年4月8日

Kundenservice antwortet super schnell. Bei mir war Rain, schaut sich alles an und antwortet auf alle offenen Fragen. Ich bin sehr zufrieden mit der Hilfe. Vorallem ging alles sehr schnell. Top.

VESSALLIA
ドイツ
アプリの使用期間:約2時間
2024年2月1日

Nous utilisons depuis peut cette application, elle fonctionne parfaitement.
Service client très réactif. Un grand MERCI

Bijouxmode
フランス
アプリの使用期間:約2ヶ月
2023年10月3日

I want to give a shout out to Russ for helping get my products listed on eBay. He was very knowledgeable & quickly helped me solve my problems!! Looking forward to increased sales with this App!

mississippihippieco
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年8月9日

Just installed the app, had a few problems, but the support team easy very quick to respond and helped me get up and running. We are now working on publishing our catalog to amazon and look forward to being successful on the platform.
Really hope to see Walmart Canada added to the app soon!!

JBs Power Centre
カナダ
アプリの使用期間:14日
2023年9月29日

Amazing service amazing products. 400 products (1500+ variants) listed on ebay instantly - and it's free. What more could you want?! 20 stars ********************

Norfolk Lights
イギリス
アプリの使用期間:3ヶ月