レビュー (1,786)

総合評価
4.3
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の10%は1つ星です
2023年9月6日

We are still in the process of setting the app up, but so far so good and the support is fast and helpful. The app could be more intuitive, but the support compensates for any questions during the setup. Generally a good thing that Shopify now offers a solution to connect to marketplaces

muunchy.de
ドイツ
アプリの使用期間:1日
2023年9月15日

Fantastic app with an impeccable user experience! The support team is top-notch, always responsive, and extremely helpful. Highly recommend to anyone seeking both functionality and stellar customer service.

Kurkraft
ドイツ
アプリの使用期間:10日
2023年10月1日

Excellent software and professional support.

Skin Two UK
イギリス
アプリの使用期間:12ヶ月
2023年10月10日

Amazing! I had slight issue but Adrian was very helpful and talked me through the steps to fix it. 100% recommend this app!!

PinkLimes
イギリス
アプリの使用期間:7日
編集日:2023年10月12日

Three edits to list a product is too long. It took me all day just to list two products, which did not list correctly after all. After building the listing in Shopify, you are forced to build the listing for Etsy in Marketplace, then when you get to Etsy, you have to rebuild the listing. The variations did not carry over. The app forces you to select the deepest subcategory, rather than the correct one, and there is no changing it in Etsy, as there is no drop-down from which to choose a new category. When you have an error, having to go back and forth between the different windows, i.e. leaving the page, makes it difficult to reconcile errors, i.e. if you do not fill out the form out according to the apps requirements, you cannot pass go. There is no bulk listing that I know of; at least Help had no idea whether there was or not. Out of three Help chats, only one person knew what they were doing.

Pagan Sol Luxury
アメリカ合衆国
アプリの使用期間:3日
Shopifyが返信しました 2023年10月16日

Thank you for your feedback,
We are sorry you did not had the positive experience we aspire to. A Senior representative has reached out for discussion and call to discuss further options.

Nikki

2023年9月8日

The app is a bit hard to navigate at once, but luckily the support team is extremely helpful and reacts quite fast. I've been in touch with Jason D, who solved my problems very professionally.

Anna Banana
フランス
アプリの使用期間:2日
2023年9月15日

Excellent app and great customer service

Electric Games
イギリス
アプリの使用期間:11ヶ月
2023年9月4日

Excellent customer service! There is a person named Dale, and he went above and beyond to help me find the feature I was looking for.

Izabel London
イギリス
アプリの使用期間:13日
2023年10月6日

Michael was very helpful, we solved a lot of issues in a short time!

Stuck in Film
イギリス
アプリの使用期間:3ヶ月
2023年10月26日

Adrian provided great support on an issue!

InterPETation
アメリカ合衆国
アプリの使用期間:約2ヶ月