Shopify Marketplace Connect

Customer service is great! Did a good job of explaining things and then when I asked to schedule a call to talk through some issues, they scheduled one for the next day. They were also VERY helpful on the call.

Joy V was outstanding in helping resolve some basic issues! We are more than happy to have made the switch to Markeplace Connect. We have used several different "connectors" and system over the past three years and they all have their positives and negative, at the end of the day you have to pick what you are willing to overlook. But the customer service here has been above and beyond any of the other systems we have used!

Great support staff. But it needs to have its chatbox much bigger because its currently hard to scroll without running thru the entire conversation which is very annoying as ive said this over and over since last year! other than that great appp and awesome staff!!

The customer service is exceptionally friendly and quick. Absolutely top-notch!

Every time I contact Marketplace Connect support, they answer my questions and help me get my issue resolved pretty quickly. Great resource for newbies like me!

Aron WAS AWESOME!!!!!!!

Carlo was the best person I've ever talked to! Every other rep has been very difficult to talk to, not understanding my issues. Carlo was patient, took his time to help, and finally solved our problems after months of being on support chats. THANK YOU so much!!!!

easy to integrate and more importantly they have an excellent customer service.

Uno de los puntos más destacados es el soporte técnico. La atención es notablemente rápida y eficiente. El equipo de soporte no solo es veloz en responder, sino que se esfuerza en ofrecer una atención personalizada, guiando a los usuarios paso a paso.

Aunque la curva de aprendizaje puede ser un desafío, una vez que te adaptas, el sistema se vuelve intuitivo y valioso para manejar la tienda en varios canales de manera organizada. Esto es algo que muchos usuarios valoran con el tiempo, ya que ahorra mucho trabajo manual en la gestión de inventario, precios y pedidos.

Adrian gave kind and full support. I satisfied it!