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Great Customer Support!! Great App! Simple setup, and easy tutorial videos. Good experience so far. We had tried other similar apps but gave us too many issues, and this app works very well!
Le support est très bon pour se familiariser avec l'application. Il y a des fonctionnalités trés spéciales qui ne fonctionne pas mais leur service s'efforce de résoudre et corriger.
The customer services team have been amazing... extremely timely with responses and Harryl went the extra mile to help me this morning :-)
We are very impressed with Codisto so far! We are migrating from a different software which inevitably will come with some challenges, but the support team member, John with Codisto has been FANTASTIC!
Thanks for your review!
John will be thrilled with your comments 😎 Migrating can be challenging but the support team are always on hand (24/7) to help you along the way!
Nikki
Usata per connettere EBAY ed AMAZON. Facile da usare; super risposta da parte dell'assistenza per un piccolo problema, risolto in 5 minuti. Suggerita.
Grazie per la tua recensione!
Siamo lieti che tu abbia trovato la nostra app facile da usare e che il nostro team di supporto possa risolvere rapidamente i tuoi problemi! Siamo disponibili 24 ore su 24, 7 giorni su 7, contattaci in qualsiasi momento.
Thanks for your review!
We're glad you have found our app easy to use and our support team could resolve your issues quickly! We are available 24/7 please reach out anytime.
Nikki
Joy gave me excellent and fast support, including quick and accurate answers to fairly technical questions. She even shared helpful screenshots and offered to do some of the work for me. Really impressed!
The app is very intuitive and easy to set up. Moreover, the support team responds quickly to all my issues and questions. It is an easy way to start selling on other platforms.
Please check your email. I sent a lot of emails to you but I don't receive your feedback. Thanks so much!
Hi Atledpro,
We have received 4 emails from you, all of which we responded to within an hour. Please check your junk/spam folders. We have also tried to phone you multiple times but there is no answer. If you email us alternative contact details we will try those. We are also online for chat, so perhaps you could try that? You can access chat via the support button in the app.
AMAZING SERVICE, GREAT SUPPORT!!!! Ediline is outstanding and I recommend anyone in the industry to use Codisto
Thanks for your review and your recommendation!
Ediline will be thrilled with your comments 😎 Our support team are available 24/7, please reach out anytime.
Nikki
Since Shopify has taken this over, they've destroyed the app and any work you've previously done. I had all of my settings correct and everything was working fine for months without touching it.
When Shopify took this over, here's a few things that have happened.
- It disconnected from Amazon without notifying me. Meaning that no orders were flowing causing late shipments. I almost lost my Amazon store over this.
- All of my settings were changed. So all of my custom titles, descriptions, etc. on Amazon were wiped out and overwritten with what's on Shopify.
- My rankings fell out of the sky because of the second bullet point.
- The app just stopped working and loading. It's like their API to pull in the information just broke.
The developers working on this are destroying people's stores.