Shopify Marketplace Connect

This is a must app for those wanting to sync there products across markets. Help is fantastic too. The lack of a star is just because the terminology in the app can be confusing.

Can't give it a 5 yet as I've only been using for 4 hours but so far the service has been great and I think it will work out well.

I've found this app to be highly effective for managing listings on Amazon, making the linking process easy and efficient. However, I've encountered some challenges when it comes to linking Etsy listings.

Firstly, not all Etsy listings appear on the Link Page (Settings page), causing some difficulty. Additionally, enabling a listing in Bulk Edit mode seems to create a new Etsy listing rather than linking to an existing one. This has resulted in unexpected charges from Etsy for duplicate listings.

I reached out to the support team for assistance, and while the first staff member acknowledged the issue and notified the tech team, I didn't receive any updates. When I contacted them again, the second staff member seemed unfamiliar with the situation and unintentionally created a duplicate Etsy listing, leading to an additional charge.

I appreciate the effort of the support team and their willingness to assist. However, I'm still facing challenges with linking Etsy listings, and it has resulted in unexpected charges. I hope these issues can be addressed to improve the overall experience.

Update:
2 weeks later, the first staff member followed up with me and the remaining unshown 2 listings finally showed up on the Link page (Ready to list). Problem solved! Thank you Shopify team!

Update:
Just don't connect with Etsy. That's what I can say. Not sure which side got the bug. Etsy listings duplicated when turning Vacation Mode on and off.

Great service, great knowledge base and very fast

Ich hatte eine tolle Unterstützung durch Adrian, und bin sehr zuversichtlich alles gut hinzubekommen

Overall good app. Some weird quirks in the UI. Support can be iffy at best. I have been told conflicting information from support often by the same support person in the same ticket! Also been sent random knowledgebase articles that do not pertain to my question.

The app seems a little slow in loading and a tad complicated to set up, but it's easier once you know how things work. I had a good experience with support helping me and could immediately jump on a call with them. 5* customer service.

Its a nice app and runs pretty good. It does not sync the cancelled orders from Walmart to Shopify. That is about the only thing I have seen so far.

I use this app every day and i'm happy with the service. When I have had to troubleshoot, the live chat support has been excellent.

The transition was rocky at first but customer support has been very helpful and very patient in any issues being faced. I'm really happy so far with Marketplace Connect.