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This app doesn't provide anywhere close to what you'd need to implement these integrations smoothly... Barely any proper mapping, import, or export tools for products.
EDIT: In response to the below comment, I would gladly delete this review if I'm wrong. I have been back and forth with your support, and they have told me specifically "The Color and Size variations from Shopify won't sync" and "need to be manually entered". To expect users to manually enter data that already exists in Shopify is simply not using it as "the source of truth" as claimed. Variant options like color and size are critical for the apparel industry and are going to be required for virtually every marketplace integration and the data is literally already in Shopify, but the app won't map it.
Thank you for your feedback,
Your Shopify Catalog is the source of truth so no requirement to import directly into Marketplace Connect.
We have our bulk edit screen to manage updating multiple listings and our support team is available 24/7.
Nikki
Update:
The support helped me a lot and was very patient with me. It seems they could fix the problem and did lot of manual changes for me so I don’t need to do.
I changed the star rates therefore.
Bulk orders dont work. Some tags I can set, other not. Support can´t give a solution. So I need to check every change I made in see if it works. Manually. And for half of the products I still didnt figure out how to bulk order easy things like tags. I need to configure this manually on the marketplace... annoying.
Impossible for us to use when variants on our Shopify products have to be mapped to variants on eBay, but eBay categories we sell under don't support variations. Support was not able to help us.
Thanks for your feedback,
We understand there are some limitations on eBay where certain categories do not support variations. An option to alter the category can often fix this, we have reached out directly to offer further support.
Nikki
I only use eBay and Etsy right now but eBay cross-listing has been the best thing ever. I REALLY hope that Codisto and Shopify are able to add more retailers like Poshmark, Mercari, Grailed etc... for us 2nd hand resellers. Overall the eBay app is FANTASTIC! With it being fully integrated, the titles, inventory, pricing, and it being listed on eBay update so fast. I think this is the biggest gamechanger to Shopify compared to other platforms.
Etsy on the otherhand is a great experience but can sometimes send the wrong info (like the wrong picture in the shopify order). OR sometimes never updated the inventory properly.
I will be utilizing Walmart, Target, and Amazon soon once I start selling my own branded stuff. No matter what business you are, you should be cross listing! Literally, if you don't think it belongs on Etsy cause its "not handmade", who cares! List it!
This was a fantastic app when we first started, but as our SKUs grew the app's limitations started to show. We have had major issues with the app randomly changing stock levels to zero and delisting 4000 items. Ive reached out to customer support 20 times and nobody is able to figure it out and even was told at one point I should use another option. Seems like this is a great option if you have low expectations and a small inventory. Disappointing.
The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, the developer blamed it all on Amazon and nobody was able to fix the issues. Products kept going from inactive to publishing to inactive... then some went to active, and thrn bact to inactive. And to top it off it sends orders info to TaxJar without identifying them as Amazon orders and without the tax information. I would give it zero stars but that is not an option. I went back to Sellbrite, I rather have separate inventories than to deal with so many bugs and slow support than won't actually do anything but blame Amazon.
I wanted to give this app a great review as I was excited to get my products connected with my Etsy store.
However now that's it's connected and I have spent many hours making sure the titles and products ingredients and categories, tags etc are set up as necessary.
EVERY TIME a product is sold on my shopify store it goes back and overwrites the details I have updated on Etsy. The connection I required was simply to update the quantity.
They should offer this as an option - only update the quantity when checking the shopify site for updates.
Se sei un venditore professionale con inserzioni ebay on line da molto tempo, questa app è assolutamente da evitare.
Problemi con il match dei prodotti su shopify. Stabilito che hai bisogno di copiare tutti i dati delle vecchie inserzioni da ebay si attiva un bug e quindi l'app importa un sacco di dati sbagliati, Prezzi dei prodotti con varianti, dettagli di prodotto, ecc. Un vero delirio senza soluzione. Dopo due settimane di segnalazioni nulla è risolto.
Se utilizzi il prezzo fisso per le inserzioni rischi di trovarti con oltre 200 inserzioni salvate con i prezzi a 0. Se provi a salvare tutti i prezzi da capo, uno per uno perché l'app non ha un sistema di import, ti ritroverai di nuovo i prezzi a zero il giorno dopo.
L'assistenza dice che l'errore è il nostro. Peccato che le istruzioni ce le abbiamo date loro e noi sicuramente non salviamo i prezzi con valore 0.
Per concludere, dopo un mese dall'installazione ancora non siamo riusciti a mandare on line in modo regolare le nostre inserzioni su ebay perdendo un sacco di vendite ed avendo perso un tempo inestimabile.
App fails to sync stock correctly with eBay, due to this I've now missed out on THOUSANDS of pounds of revenue due to the customer service not being able to effectively assist in solving the issues we're facing.
Pro:
- Support replies quickly
Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.***
Just this alone deserves negative stars. Never considered changing the hosting website until now.)
Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).
Thank you for your feedback,
A Senior Support agent will reach out directly to review and understand the issues concerned.
Naturally we want to resolve any ongoing issues,
Nikki